Chef's Deal Restaurant Equipment CompanyReviews of chefsdeal.com

I have to eat crow. I ordered an ice maker, it arrived damaged, which was no fault of Chef's deal, but that of a transportation company. I blamed Chef's deal and I was wrong. Betty worked hard on this deal for a couple months and was able to get it straightened out for me. It just took time to get to the bottom of this. I apologize for writing a negative review. I will be using Chef's Deal in the future, and recommend them highly. Thank you Betty and Chef's Deal.

Was able to order the right equipment at a good price with fast shipping

I was asked to purchase a refrigerator for our church/school lunchroom, so without any experience in commercial refrigerators I headed out to the internet. I think four local companies popped up and I called the first one. I don't know what I was expecting, but I was certainly discouraged by the first phone call. The "guy" seemed like a refrigerator shark! He was curt, not helpful, just shy of rude. I felt like if I didn't ask the right questions, I was not going to get the right information. When he discussed delivery...he said we drop it off in the parking lot, you all take it from there! We take no responsibility for getting into the building or any damage that occurs while doing so. And to leave it in the lot was like $150 bucks!! I really had no hope for the next number on my list...but I was curious to see just how bad this could get. My second call was to Chef's Deal Restaurant Equipment Company. Oh my!!! What a difference!!! The salesman Turk was awesome! He told me everything! I barely had to ask a question! When I asked about delivery and bringing it inside he said "Of course! We're not going to just leave it in the parking lot!!" As if!! ; ) Because we were concerned delivery might happen during lunch service, Turk worked closely with the delivery crew to time our delivery perfectly and even texted me when they were like 20 minutes away. Everything went so perfectly. The product was in stock and arrived to our location in just a few days...others said 6-8 weeks! Just as I had started to call the businesses the internet had pulled up...I was talking with the lunch room staff and one of the ladies mentioned her husband had just bought a commercial refrigerator and he had gone to some place and had a great experience. She said I'll text him and see where he went. Yep, you guessed it!! Chef's Deal Restaurant Equipment Company! Based on our experience and the referral we got from one of our employees, do yourself a favor, save some time and make Chef's Deal your first call!!

I ordered a Comstock-Castle SR2SP36 36" Gas 4-burner Stock Pot Range a few weeks ago. When it arrived my crew unpackaged it and noticed that it had been severely damaged by a forklift operator. We did not see the extent of the damage until it was fully unpackaged. The damage was not just cosmetic, it was so bad that the frames structure was completely parted and the entire unit was unusable. I then contacted ChefDeals to report what had happened. I spoke to Lee and she was able to get a replacement sent promptly. After further review, Comstock Castle decided that I did not need to to return the damaged unit and that I could keep it for spare parts, which is a perfect solution because I have 3 other of the exact same Comstock Castle stoves at our other 3 locations. I was very pleased the way this was handled and I will be ordering from Chefdeals on my next equipment purchase.

Bought a reach in freezer arrived damage. Contact chefsdeal and got the refund. Thanks to Lee’s help. Trust site. Will definitely buy from them again.

I love the set just what I need

Bought a Migali freezer from Chefs Deal, we are extremely pleased with this item. Had problems with the shipping company, so I called Operations Manager Heidi Masser. It was so nice to know that someone "Had My Back". She absolutely made bad experience tolerable. Thanks again Heidi and others that helped.

I’m so happy seen it we love