ChefpreserveReviews of chefpreserve.com

I ordered from a Facebook ad, hoping for a positive experience, which isn't always the case with online purchases. Received in a week, and I was hooked!! First time I used it was on fresh veggies, and they stayed fresh over two weeks! Then frozen meals, again with great results, and small space in freezer. I saved money with each use, as I live alone and food waste is expensive. Customer service is prompt and courteous, another plus. Trust me, you NEED this little machine!!

I had the vacuum sealer that started to seal then stopped, appearing as it needed to be charged. I plugged it in to charge, immediately the light was going from blue to yellow, it wasn't charging. When I unplugged it, the sealer was hot to touch. I put it back on to charge but the light didn't come on at all. I went on to Chef preserve's website, then to customer help and there was information to send an email to them regarding my problem. I sent the email the night of 4/7/2026 and I had a respondence at 8am on 4/8/2026. Today 4/9/2026 at 8am I had an email letting me know they were shipping a replacement sealer at no charge. Also, letting me know I could dispose of the defected on, it wasn't necessary to return it. I feel the attention that was given to me, with such a quick response, tells a lot about this company. It is one of the best products that I've ever purchased, the Customer Help Team, one of the best! They were quick to respond, letting me know they were working on the issue and then resolved the issue, all of this within 3 days. My recommendation if you looking to purchase a product such as theirs, this company, Chef preserve would be the one to go to.

The post office couldn't manage to deliver it so it got sent back and it took forever. But all I had to do was send a text and they were all over it and the company got me a new one and it works great. Everything's fine. I love it. Great service

I had enjoyed my ChefPreserve for a few weeks when one day it just stopped working. It made all the noises that it was working, but it wasn’t sucking any air out of the bags. Tried everything: a new bag, sealing with the little white bag sealer device and ensuring the bag was clearly totally sealed and it still did not suck the air out. Contacted ChefPreserve and after a few short questions to troubleshoot the device, I find that they had already shipped me a replacement free of charge! Now THAT’S great customer service! I was so prepared to argue the point, but they took that away from me with their kindness, professionalism and clear intent to keep a satisfied customer. Since then, I have ordered three of their glass containers for storing my liquidy food items and can’t wait to use them! ChefPreserve ROCKS and they definitely stand by their product. This is what makes for a long-term customer, in opinion. Good job, CP!

I use to have a meal sealer but it was big and you had to use a roll of plastic. This is so convenient and I love the containers.

I was so impressed with the bags that I ordered the glass containers. These products really help preserve the food. Our food is lasting about a week longer than usual. Thank you for your product and I intend to purchase more.

my old vacuum system wouldn't hold bag tight enough to get a good seal, and I was just tired of cutting all bags needed, and then sealing, and then filling and sealing again. and i love the idea of the reusable wash and use bags. I'm very impressed the way that the food stays so fresh even after a week in the fridge, even the veggies, and precut bagged stuff( shredded lettuce and cabbage). I'm almost ready to order more bags, or the glass storage containers. i would(did) recommend this to other people. LOVE THIS SYSTEM

I had an issue with the bag staying sealed when filled with ground coffee. I emailed the company on the website. I received a very timely response and in subsequent emails a suggestion to double bag. It worked. The time given by Christine to the problem is almost unheard of these days. I am very impressed with the sealer and also with the customer service.