Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,008 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Checkr’s mission is to build a fairer future by improving understanding of the past. Our platform makes it easy for thousands of customers to hire millions of people every year. Using Checkr’s advanced background check technology, companies of all sizes can better understand the dynamics of the changing workforce, bring transparency and fairness to their hiring, and ultimately build a better future for workers.Find out more about Checkr at www.checkr.com.
Checkr (checkr.com) has 1,008 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
1,008 approved reviews, newest moderated first
Worst ever. My background check has been suspended 6 times. No one to talk to. The BOT sucks, gives me a message to login to the portal. There are no follow ups. I have submitted my personal info and now I’m wondering if this is a legit company. They should be removed.
By Jess
Worst I've ever seen. They don't even have a phone number to talk to a human being. They ACTUALLY try their best to avoid that. They should be taken out of business.
By Suck M.
If I have 0, or negative, I will give negative rating. First, it takes me more than a year, the process is still PENDING. Secondly, when I contacted them once again and again, it is still PENDING. Finally, they sent me a link to sign for a consent, I see ANOTHER user name on MY consent. I have no ideas how Checkr keep information in file. But I believe they shared and messed up accounts and use's information.
By P H.
If I could not rate this company at all I would. I have been waiting 6 days for my background check to be finished. I have provided my SSN as well as the car and they refuse to accept it directly from me. Uber is refusing to help me as well and I will be contacting HR and filing a report against multiple members in each company.
By krista
I couldn't understand why I wasn't getting these jobs where the interviews went great. Now I know. CHECKR INC background check DOESN'T research with your county clerk, driver's license dept, & TransUnion. They reported my driver's license was 1st issued in 1999. FASLE. I received my driver's license when I was 16yrs old(1988). They also reported that I had public records on my TransUnion consumer report (disclosure: they DON'T see your credit report & it states that on their website). I pulled my TransUnion the exact same day they did. 0 public records reported. I took a picture of that statement from my TransUnion & emailed they customer service. NO RESPONSE. They also reported I had a DUI in my driving record. WRONG AGAIN!!!! NO RESPONSE FROM ANY OF MY EMAILS.
By Desiree V.
Horrible lack of service. Chat bots. No human. No one to contact about issues. They keep saying 2-3 days. It’s been over a month. They have zero regard for people needing their background checks to earn their living. I’m disgusted by their lack of regard for their clients.
By Jennifer C.
Good luck trying to get in contact with customer service I have been on hold now for 3 hours this company is a joke they tell you to reach out if you're background is inaccurate yet you can't even get a hold of anyone??
By chris Y.
I was hired at a pretty cool company with a start date 2 weeks out (not Uber or Lyft). Filled out the Information for Checkr the same day. I’m getting emails requesting paystubs for a job I had in 2014. I also received a request for a paystub for a job in 2016. They could simply call and confirm but they told me that if I don’t have a paystub, to get a letter on letterhead from the company and to submit it to them. So Checkr is basically having me do my own background check which is ridiculous.
By Adia J.
