Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
537 reviews
CGTraderSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CGTrader is a 3D model marketplace for computer graphics, virtual/augmented reality/ and gaming, backed by a strong professional designer community. On CGTrader, 3D artists, design studios and businesses share and sell their models. Enterprise and business customers can choose from a wide collection of high-quality 3D models that can be used in their projects, shortening project development time and saving resources.CGTrader gives talented 3D designers the opportunity to showcase their work, get valuable feedback from the community, learn from their peers and interact in a designer-friendly environment. The platform allows designers to directly communicate with their customers and earn the highest royalties in the market. We also help professional design studios generate business leads and increase brand awareness.
CGTrader (cgtrader.com) has 537 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
537 approved reviews, newest moderated first
I'm using CGTrader for a few years now and it's always evolving, adding new features and it's interesting to level up on this platform. Support team deserves a golden trophy for their speed and quality of problem solving. One of the best support teams that I experienced 👍
By Misha P.
Cg-trader support not only is really professional , also is so quick that always surprise me! Very happy this CG-TRADER!!!!!
By Diego
Great company! Great customer service and support. A problem was solved in minutes. Highly recommended.
By Nick Ovchinikov Nickolas J.
Hello everyone I don't have a lot of trading experience on the site yet, but I plan to develop further and improve my skills. The first steps have already been taken. I really liked the support of the site, everything is clear and prompt. Thank you!
By Denis S.
I've experienced being both seller and buyer. So far so good... Literally loved it
By Ashwary D.
Thanks for fast support <3,excellent
By tim T.
The customer service is embarrassing, it's clear that the person that replies has no idea of what you are talking about. After three emails they still don't even understand the question. I could give a better service myself.
By Cri O.
Response from CGTrader· Oct 19, 2022
Hi there, We are sorry for your bad experience on our site. We have reviewed your conversation with our support team member and It seems that our support member has tried to help you and has also offered an additional solution to the issue. As mentioned in our support conversation, we use a fraud prevention system that can stop registration from disposable-considered emails (as in your case). If you wish to register an account with us, please follow the guidelines we have provided to you earlier and contact us if further assistance will be required. Regards, CGTrader team
Great company. Great support. I accidentally bought the same models for a second time and after asking for a refund, got it within an hour.
By Nicolas M.
