Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
190 reviews
Crystal FusionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crystal Fusion is the leading provider of water repellent glass treatment for your windshield, warranty coverages, and vehicle appearance protection products that keep your vehicle looking like new, while giving customers peace of mind that if damage occurs, they're covered.
Crystal Fusion (cftproducts.com) has 190 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
190 approved reviews, newest moderated first
Got a rock chip on our road trip, got it fixed Monday we returned...nice.
By Ralph T.
Response from Crystal Fusion· Oct 28, 2025
We're happy to hear that we could assist you with your rock chip repair during your travels.
Good communication and a job well done.
By Anthony L.
Response from Crystal Fusion· Oct 28, 2025
Thank you for your feedback!
Once we called in our claim, it was handled promptly and efficiently. We were very pleased with how quickly this was handled.
By Lillian P.
Response from Crystal Fusion· Oct 28, 2025
Thank you for sharing your positive experience with us; we appreciate it.
Crystal Fusion has an easy claim process. Their staff is very friendly, responsive and helpful!
By Thomas C.
Response from Crystal Fusion· Oct 28, 2025
Thank you for your positive feedback!
Great product, excellent customer service. They responded to my claim quickly. I highly recommend Crystal Fusion for your vehicle, great protection and helps in rain.
By Robert T.
Response from Crystal Fusion· Oct 28, 2025
We're happy to hear that you had a great experience with our product and customer service. Thanks for your feedback!
They took care of the windshield quickly. Did a good job. Happy with the outcome.
By Jean W.
Response from Crystal Fusion· Oct 28, 2025
Thank you for your positive feedback; we appreciate it!
Very quick and efficient process.
By James B.
Response from Crystal Fusion· Oct 28, 2025
We're happy to hear that you found our process quick and efficient. Thank you for your positive feedback!
The customer rep when I called was clear as to what was needed and very responsive. She found a local shop to do the work so I didn’t have to travel far. The shop was responsive and efficient. I was in and out quickly for the repair. All in all an excellent experience.
By Nancy
Response from Crystal Fusion· Oct 28, 2025
We're happy to hear that the representative was helpful and found a convenient shop for your repair. Thank you for your feedback!
