Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
190 reviews
Crystal FusionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Crystal Fusion is the leading provider of water repellent glass treatment for your windshield, warranty coverages, and vehicle appearance protection products that keep your vehicle looking like new, while giving customers peace of mind that if damage occurs, they're covered.
Crystal Fusion (cftproducts.com) has 190 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
190 approved reviews, newest moderated first
Quickly responded to my claim and worked with my schedule to get my new windshield replaced. The calibration of the front camera proved to be difficult but the young man managed to get it done after calling Jeep. Great work!
By Margaret
Response from Crystal Fusion· Sep 8, 2025
We're glad you were satisfied with our quick response and scheduling flexibility. Thank you for your review!
Quick response to claim. Great customer service
By Jody P.
Response from Crystal Fusion· Sep 8, 2025
We are happy to hear that you had a great customer service experience and a quick response to your claim. Thank you for your feedback!
Quick response to my claim and they sent a technician out pronto. He did an excellent job
By Eric B.
Response from Crystal Fusion· Sep 8, 2025
We're happy to hear that our team responded quickly to your claim and that the technician provided excellent service. Thank you for your positive feedback!
My claim process was fast and easy. Everyone involved was very polite and helpful.
By Eric F.
Response from Crystal Fusion· Sep 8, 2025
We're happy to hear that your claim process was fast and easy, and that our team members were polite and helpful. Thank you for your positive feedback!
The gentleman who repaired our windshield was very professional and courteous. He explained everything well and answered all of our questions .
By Gary P.
Response from Crystal Fusion· Sep 8, 2025
We're happy to hear that the repair experience was a positive one!
Very easy, no paperwork and awesome staff 👏
By Gudrun J.
Response from Crystal Fusion· Sep 8, 2025
We're happy to hear that your experience was so easy! We appreciate your kind words about our staff.
Knowledgeable and easy to communicate with.
By Kenny
Response from Crystal Fusion· Sep 8, 2025
We're happy to hear that you found our team knowledgeable and easy to communicate with. Thank you for your positive feedback!
I have filed claims 3 times with Crystal Fusion and have always received prompt and courteous service. I highly recommend Crystal Fusion.
By Charles S.
Response from Crystal Fusion· Sep 8, 2025
We appreciate your feedback and will have our claims manager review your claim and reach out to you.
