Monday, November 9, 2026 · Customer reviews of US businesses
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5,239 reviews
CerebralSelect a line to read only those reviews.
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Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
5,239 approved reviews, newest moderated first
My doctor listened and didn’t judge. I felt completely comfortable talking to her and she was quick to figure out what would help and when I needed an adjustment she was quick to respond. Meds are always on time without any stress
By Alexandra C.
it is great but i was told it would be 30 a month and then the price changed to 85..
By Amber S.
Thank you, Cerebral...talking to someone has helped me start getting my life back together...the bee medication has worked wonders...hopefully I can continue this new upward cycle...
By Petra T.
This has been an amazing help. For someone like me who has a slight cas if agoraphobia, along with other issues, this has been a lifesaver. I only wish they helped more coordinating with my insurance.
By April De B.
I have had a great experience so far. The medication I was put on has helped me alot already.
By Kim Winters V.
I just completed the registration process, which STARTS with a $30 fee (which apparently is discounted from $55), only to find at the end that the soonest they can start talking to me is two months from now. They only have one provider available in the entire state, and the soonest I could start meeting with a care counselor (separate from the provider), is also two months away. Cerebral - if you don't have enough providers to take on more customers, don't charge us to discover that. You must have loads of chargeback disputes to deal with, and I'm hoping not to have to be another one. update: They did contact me when I requested a cancellation and refunded the initial charge, which I appreciate. I still think they should be waiting to charge until the point when a user actually schedules their first appointment, and clearly Cerebral needs to recruit enough providers to be able to offer services in a reasonable timeframe.
By Derek
Response from Cerebral· Apr 29, 2021
Hi Derek, I am so sorry to hear that you may have had difficulty getting started with us. It's disappointing to hear, and I want to see how I can help. I also want to thank you for taking the time to share this with us. It is helpful to hear about your experience as we work to improve. In any event, I would like to see what I can do. Please feel free to reach out to me at (415)403-2156 or [email protected] and ask for me. I look forward to helping in any way I can. Kindly, Molly V. Cerebral Coordinator
Win so glad I decided to come to them. Fantastic at helping you with what you need
By Melissa H.
Cerebral has been tremendous in helping me with my anxiety. I was able to see a provider and and care counselor right away. I clicked with her right away and feel comfortable with her to tell her my truths. It took a few weeks to receive my meds. But not a problem after that. Refill was automatically sent a week early.
By Nina
