CerebralReviews of cerebral.com

Unprofessional, poor care, please take your care elsewhere.

You get a team of care providers that are all working together to help you become a better you. Reasonable price and great interactions!

I've been working with Michelle to help coordinate my appointments and she has been an absolute pleasure and incredibly responsive. She's also super proactive about reaching out to me when new appointments open up that may work better for my schedule. If this rating was on Michelle alone it would be 5/5. Unfortunately, since this is a holistic review of Cerebral, I bumped it down to 4/5. I've been having some difficulties navigating the platform and some tech issues with getting my account set up and with uploading rx images. Michelle helped and fixed both of these after we chatted on the phone. The prescribers also tend to be booked up so it can be hard to get in with appointments unless they're done far in advance. Otherwise, so far so good.

Updating my review bc I received several messages and phone calls last night to remedy my complaint. Everything was resolved by this morning. I am very impressed with how quickly the problem with my rx was resolved once I was able to speak with someone directly! Also very grateful!

I had a phenomenal experience with Cerebral. Getting started was easy & quick, every person I worked with was kind, helpful & professional. My med management doctors were thorough & talked through all of my concerns with me before suggesting meds, then were quick to switch when I had issues. Love the fact that you can read bios & choose your therapist. Mine was AMAZING, kind & compassionate, but not one to shy away from giving feedback & an alternate perspective when needed. I saw more growth with her than I have from years in other programs/working with other therapists. Definitely recommending Cerebral to others.

Very caring and understanding individuals. Extremely professional. Keep their biases to themselves and treat the WHOLE patient. They have provided me with so many resources that I have actually used in the three short months I've been with them. Cerebral is so very convenient in the world we're living in today, especially with the mass exodus of healthcare providers currently. Thankful for Cerebral's services.

I got Cerebral because I wanted something easy. The first appointment was simple. Then the therapist and psychiatrist don't communicate well. Automated messages are sent daily. Unlike a normal doctor's office, it takes about 24 hours to hear from anyone about making an appointment. In a normal doctor's office you can call and get an immediate answer.

I just recently joined Cerebral and met with a nurse practitioner who asked a ton of questions, one of which was do I have seizures to which I said yes, I have epilepsy. She prescribed Wellbutrin for my depression. I followed up with my neurologist at Stanford and she said,"under no circumstances are you to take those pills!". She said that I would almost certainly have a seizure. I contacted Cerebral about this, both through their app and via email, they never responded. I've given up and signed up with a different company. But long story short do NOT trust them.