CerebralReviews of cerebral.com

I was always hesitant to seek help for issues I had with depression and anxiety but I am so thankful that I chose to reach out to Cerebral for help. Since working with Cerebral, I have finally been able to get the help that I have needed for years. My work-life has improved drastically as well as my home-life and marriage. Thank you Cerebral!

I went on knowing i had depression and needing to get back on medication. So I kind of just expected someone to say, “yes you have depression, we will prescribe this and follow up.” But I got a really in depth visit and she helped me realize I had been misdiagnosed. She went into such detail she had to circle back to make sure she covered all the rest of the questions. She spoke to me about my diagnosis and helped me understand. Not just a blanketed statement. Follow ups she does the same thing and makes me feel heard. Now I’m finally able to get the help and started feeling so much better

I heard of Cerenral on TV. I took a chance an called. The intake gal was so so helpful. She matched me with my incredible therapist. She helps me in every way. I'm a former teacher and she hooked me up with great books as a resource. Love Cerebral

Doctors were fine but they sent me meds I didn't order, then after I returned the meds they outright in writing refuse to refund me. Stay far far away from this scam company, they're only out to take your money.

First and foremost they were repeatedly unable to verify my insurance and after numerous e-mails with their support claiming it had been fixed, my account still showed no insurance and I was billed the full amount. Secondly, the level of service provided was poor and the Doctor assigned to me was rude and dismissive of my issues and concerns. Third, they repeatedly screwed up mailing my medication and it would routinely show up weeks late. Fourth, when trying to cancel this service they make you send them an e-mail to cancel then attempt to charge you for the next billing period.

Taking a week to get my refill. Completely unacceptable and not helping my situation. My first prescriber was amazing and then I was reassigned, haven’t even met her and already having a difficult time

I have had a great experience. Any issues that have arisen, whether technical or otherwise, have been handled as well as they possibly could.

I have contacted my lawyer about cerebral. I submitted my request to cancel on 9/3, filled out the cancellation form a day later, responded to the team member and advised to proceed with cancellation, received confirmation the next day from a different rep stating that my cancellation was complete and processed, got charged the monthly fee a few days later, charged again for medication. My card on file expired that month and I received notice that they could not process payment well guess what to this day Cerebal continues to charge my card the monthly fee and for medication that I don’t want! This tells me that they are entering my new expiration date without me ever providing it to them, they took it upon themselves to enter the new day knowing the card number doesn’t change.