CerebralReviews of cerebral.com

The counselors really make me feel as if they are listening and have a genuine interest in helping me. Getting a grasp on depression has helped me tremendously in my everyday life, as well as helping me understand and manage my ADHD.

I’ve just started, and my experience was great. Instant response was not something I expected, however it was fast and easy. I have my next call scheduled for 7 hours from now, after I had my first call. Great customer service

This was my first appointment, and Myra made me feel nothing but validated and heard. I've been to traditional therapy before and this was by far my best appointment yet.

I was not finding any available counseling until I found Cerebral. I had my first session from the convenience of my home which was outstanding. My counselor was down to earth and easy to connect to during our visit. I am very grateful.

As for the prescriber, he deserves 5 stars and was truly wonderful to talk to. He was attentive, inquisitive, and validating. The service was extremely easy to use, and I was able to get an appointment the same day I scheduled (thoigh I don’t think this is always the case). As for the negative- I missed an appointment and Cerebral texted my emergency contact. This forced me to come out to my family about my mental health as well as my seeking help. I found this to be very inappropriate because it was not anything close to an emergency, but a missed appointment. I was baffled. They will not value your privacy. Also, the price is very expensive and claims that medication is included, but I had to pay a separate fee. I would not recommend.

I wish I could give NEGATIVE stars! They were VERY responsive when I first signed up, and quick to prescribe, but ghosted me when I needed an adjustment. I finally canceled, and they kept trying to charge my credit card. Luckily for me, it is an FSA credit card and it kept denying their attempts. Go through your PCP instead! Edited to add: I love how they comment on reviews to contact their customer service reps, yet if these customers are like me, you already have and they’ve ghosted you, too! And if you try to charge my card again (unauthorized I might add!), I’m pushing this further. This company needs shut down. And to those rating it 5 stars, unfortunately, you’ll find out soon enough .

So convenient to be able to meet with my prescriber anywhere in the world and get my prescriptions filled promptly at my local pharmacy!

I have tried therapy before and it worked to a point where the symptoms got a little better for a little while but the underlying problem was still there so the symptoms came back. This this time I have a therapist who is the best and we tackle the underlying problems and she doesn’t just give me BS platitudes. We discuss different theories of psychology and we both research them and discuss whether they are appropriate. I understand how things I do are related to past hurts and how to use the Socratic method to mitigate the negative thoughts. And if nothing is working I can text her so I don’t feel like I am abandoned for a week until my next appointment. She is not always looking at the clock and I feel that she is invested in me, and I’m not just a paycheck. She understands just because I am “successful” and not addicted to drugs or alcohol doesn’t mean I’m okay, and that I want to be better than just okay. My relationship with my kids is so much better! My communication skills are better. My anger comes out less often. I’m better able to deal with things and I feel more hopeful.