Mackenzie was absolutely amazing at…
Makenzie was absolutely amazing at providing detailed info I was requesting and even provided suggestions that I greatly appreciate, I will be contacting centric fiber on Monday to get service back
By Damaris C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
425 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Centric Fiber connections are Built for the Speed of Life™.We offer more than just internet—we treat telecom as an amenity. Our community-designated technicians, GigaGuides™, ensure personalized local support and assistance. Pre-wired homes enjoy active-on-arrival service, making setup immediate and seamless. With our advanced technology and equipment, Centric Fiber provides an unmatched experience in future-proofed speed capabilities and convenience.
Centric Fiber (centricfiber.com) has 425 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
425 approved reviews, newest moderated first
Makenzie was absolutely amazing at providing detailed info I was requesting and even provided suggestions that I greatly appreciate, I will be contacting centric fiber on Monday to get service back
By Damaris C.
My experience with this company was very professional, kind, and patient. My bill was due and there was complications. I communicate with the company as I worked to get the issue resolved. They was very helpful and assured me they were willing to work with me. I appreciate them for the great customer service that was extended.
By sherri
Makenzie was extremely helpful and efficient. She had my internet fixed within a day. She called multiple times for a follow-up and to check if everything was ok.
By Ahmed
Very informative and concise. Great customer experience.
By Shamika C.
Jonathan was very helpful, friendly, knowledgeable, and had answers for all of my questions! Answered even late at night, would recommend using him to friends!
By Alexis
The rep was respectful, and very helpful.
By Tammy
My experience was outstanding! Michael was awesome. He was quick, knowledgeable, very nice and offered a great special. He is an asset to your company for sure.
By bluegirlhonda
Due to the holidays, our appointment to hookup internet was pushed out. Jonathan made it happen to pull up our appointment and keep it on schedule!
By Preston B.