Centric FiberReviews of centricfiber.com

Just had Jesse Perez come by our house to install the extender box, and he was very kind and explained the process. He was fast at getting eveeything set up and kind to my son who was following him around! I would recommend centric and Jesse for internet!

Renee was fantastic! She had simple answers to all my questions. She explained the entire process. Renee also helped set up the start date which will be after closing. Additionally, she not only got me through the initial payment, but went the extra mile and helped with the recurring payment. One stop shopping, now that is my style and thankful for people like Renee

Great service, completed the job in about 30 minutes or less!

Absolutely TRASH Internet Service, Zero customer service support, not a big enough company to be staffed enough to answer phones or return calls. Sending customers WIFI Hotspots that are registered to other accounts is Bullshit. Just started service with this company and already unsatisfied, going to be switching either back to Spectrum or go to AT&T. The App is absolutely garbage as well as the scan QR function cannot auto-zoom on a tiny ass QR code that is printed on products. Product Model numbers printed on hardware installed to New Home construction is not an option in your system. Just signed up on the 18 & think this whole experience is Absolute TRASH.

I only use Centric fiber because that is the only option in my area. The website is not user friendly, unable to make simple changes to payment methods. Internet is slow with frequent outages.

I have never had more issues with my internet then the 6 months i have been with Centric Fiber. We have experienced consist network outages and nothing has been done by Centric to fix it. If I was able to pick another ISP I would.

I signed up because they promised the first three months for $1 and said there would be no extra charges. But I was still charged $80. Before the service started, they were calling and texting me every day. After the charge happened, no one responded. There is no support on weekends, and it is very hard to reach anyone once the account is created. This experience was very disappointing.

Thao was very knowledgeable and professional. He ran into a few problems regarding connection, but was very creative in finding a way for me to have service. I highly recommend him and Centric Fiber.