Centerpointe Research InstituteReviews of centerpointe.com

I was genuinely impressed by what Holosync appears to offer. The idea behind the Weight Loss Solution, relaxation programmes and the broader Holosync approach seems interesting, helpful and potentially very valuable. That is precisely why the way they handle the customer journey is so disappointing. The checkout and marketing tactics are extremely aggressive, confusing and, frankly, ugly. I selected the Weight Loss Solution and was shown a price of $35. I proceeded with the purchase, and $42 was ultimately taken from my payment method because $7 tax was added at checkout. Fine — taxes can be legitimate, although the final price should be made completely clear before payment. But what happened immediately afterwards was the real problem. After I had apparently completed and paid for my purchase, I was pushed into another sales offer for a discounted yoga programme — essentially another attempt to sell me something immediately after taking my money. Then I received an “abandoned cart” email telling me that they had “put my cart aside” and offering me 10% off to come back and complete the purchase. Excuse me — I had already paid. Now I am deliberately NOT clicking their checkout link again because I have no intention of risking being charged a second time and then having to spend weeks dealing with PayPal to recover a duplicate payment.

A very dangerous product. I used it for 9 months approximately: Awakening Prologue and Holosync Level 1. It caused terrible side effects, chief among them sleep disturbance, memory loss, attention loss, brain fog, horrible nightmares. The first few months with Awakening Prologue were great, I felt very calm and peaceful, which is why I decided to continue with Awakening Level 1. But after that, it all went horribly wrong. They know that their programme is dangerous, which is why they have removed the Immersion 0.5 and 0.3 tracks, yet they are still selling it. All of this probably due to introducing too much 'chaos into the brain' per Bill Harris' words (the creator of the Holosync Solution.) Be careful: delta brainwave entrainment using Holosync for one hour per day over a period of many months or years, as advised by Centerpointe, will cause chemical imbalances to the brain of some people. It might work well for some, but not for everyone. This is something I found out the hard way.

Can't locate a customer service number to request a refund. Do not trust a vendor without a working number or email address.

If I could give them zero stars I would. Don't waste your money or time! Their products sound great in their product sales script but they are junk, what they call music is a simple 15-second sound bite that they loop over and over. The so-called soothing ocean wave sound is the same, very distracting and boring. If I gave them more stars it would be for annoying! They charge a premium price for junk! Don't waste your time or money, your money is all they care about!

Beware of the one-year-money-back guarantee that they promise on the site, and actually read carefully the terms and conditions before committing to any order of their premium priced products. Their customer service is unfriendly and even shared details of my orders when replying in a condescending manner to a review I wrote on their social media. This is a breach of privacy and amazingly bad customer policy, and not a way to conduct business in 2022. Their products are not unique and can be found as a more customer friendly experience and at vastly better prices elsewhere. The products are also of ancient technology and their Web site is extremely poor, slow and dated.

Their support is ridiculous I’ve spoke to one of their support team to which he said I’ll get to you later today with an update to which he never did get back so if you thinking of purchasing something from this company I be very weary if I were you avoid at all costs

I bought one of the Centerpointe courses because I was reassured by their promise of a one year money back guarantee. I thought that was a good safety net and didn't think I would have any problems with this. I set up monthly payments but have emailed to cancel the course due to personal circumstances and ask for my refund because I cannot do the course. How successful do you think I've been?! With all their promises and their supposed striving to be a good company to their customers, they're just as greedy as all the others and unwilling to give a refund. At the moment, they insist they will keep taking payments from me every month until January 2021 - for something that I don't even want, for an order I have told them to cancel! It's RIDICULOUS!!! When it comes time to give the refund, they then insist on a few more hoops for customers to jump through - 1) emailing the right department to see if they will issue you with a "refund authorisation number," 2) send in yet another written request 3) provide evidence of completed "homework" (I kid you not!!!) for ALL lessons in the course despite not being able to do them! Please do not trust that you will get your money back from this company, despite all their promises they're just another bunch of scam artists intent on cheating you! I will be contacting my bank directly to cancel the recurring payments and get my money back for me.