Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
44 reviews
Cell SooqSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We turn your old phone into fast cash — no awkward small talk required.At Cell Sooq, we specialize in turning dusty drawers full of forgotten devices into dollars. iPhones, Samsungs, tablets, watches — if it charges and chirps, we probably buy it. We’re on a mission to make tech trade-ins ridiculously easy and refreshingly fast. No shady pawn shop vibes. No sketchy buyers ghosting you. Just real money for your old stuff, straight to your bank.We offer transparent pricing, instant quotes, free shipping kits, and same-day payments. We’re not just another trade-in site — we actually care if your box gets lost in the mail. (And no, you don’t need the original box. Or your charger. Or your soul.)Thousands of happy customers trust us to recycle their tech with zero stress and maximum value. So if you're done with your old phone, tablet, or smartwatch, give it the farewell it deserves — and get paid while you're at it.Cell Sooq: Trade in. Cash out. Move on.
Cell Sooq (cellsooq.com) has 44 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
44 approved reviews, newest moderated first
Cell Sooq made my transaction with them so easy. The whole process took no less than a week! I was happy with the offer also!!! n
By Anita R.
Response from Cell Sooq· Aug 28, 2025
Thanks so much! We’re glad the process felt simple and transparent for you — exactly what we aim for.
Easy and fast. Great communication and quick to get paid.
By Kat
Response from Cell Sooq· Aug 28, 2025
We’re happy to hear it was excellent! Thanks for sharing your experience and for being part of the Cell Sooq family.
Shipping is Accurate Payment on time Best customer service
By BBVIE L.
Response from Cell Sooq· Aug 28, 2025
Appreciate your feedback! 💙 Accuracy and reliability are what we aim for on every trade-in. Thanks for trusting us.
Honestly, the honesty of their team. My phone was in a worse grade than I had originally anticipated and that did cause them to have a lower grade for payout, but the team was beyond honest and I couldn't be happier.
By Abasi
It was a breeze and here i thought my Apple Watch was a series 5 but they corrected and said it was a series 2 so i said ok.
By Erslaan
Great experience! Shipping was fast and timely. They evaluated my phone soon as they received it and provided me a new quote which was still great. The competitors wanted to offer lest. Overall, great experience.
By Brandon B.
Offered online $520 Then received $380, they stated there was a scratch and phone wasn’t unlocked, which was my mistake as phone was just paid off but they sent email and got unlock approval, but stated as well I was sent pictures of the phone scratch (did not receive) declined offer then came back and offered $442. I accepted as it was still more than what Apple offered but I wouldn’t use again.
By Andy S.
Response from Cell Sooq· Jul 18, 2025
Hi Andy, Thanks for sharing your feedback. We understand your concerns. Your phone was received with multiple deep scratches on the screen—these are clearly defined under our grading guidelines as Fair condition, meaning scratches that catch a fingernail when running across. To help get you the best offer, we requested an unlock from your carrier and, despite the Fair condition, we offered you a Good condition price. We always aim to be transparent and fair with our offers, and we appreciate your business. If you have any further questions or concerns, please feel free to reach out.
Fantastic!
By vinniebarbarino
