CelerypetsReviews of celerypets.com

My pet comb broke after the first use! I contacted Customer Service about a refund, but no response. I contacted them again and this time they said for me to take a picture and send it and they would let me know the next steps. I did that, and again, no response. I tried contacting them AGAIN - no response. So, I just lost money. This will teach me to look at the reviews before I buy. Highly disappointed!

I ordered a cat brush for $17.94 on May 12, 2025. Today is June 25. I still have not received my order. I will NEVER order from this company again. If I had known it was coming from China, I would not have ordered it. S. Doan

Never received my cat toys . Have emailed them multiple times with no reply. I lost $60 :( Do NOT use this company!!!!!!!

Item never arrived. Tracking still has delivery date, that item is arriving on the date of each day that I check. Looks like I have lost my money.

Interactive Cat Toy Ball wasn't as advertised. The toy did not have the functions as it was supposed to and wasn't interactive and brok within 2 used. Contacted them and they offered a 1/3 refund on the toy and now non responsive.

The toy itself was pretty good but after the first charge, it just stopped working completely. I emailed the company to ask for a replacement or refund but never heard back.

I placed my order and waited for over a month patiently for it to be shipped. After a month i grew tired of waiting and requested that my order be cancelled. I haven’t been given a reason for the delay. I have only received a verification of my cancellation. It is very odd to me.

Never received my order. I’m super disappointed.