CelerypetsReviews of celerypets.com

Why are this "company" still on Facebook I placed an order from an advert and never received anything, just like the other reviewers.

Got a cool toy for my cat. The automatic ball with a tail. Has worked for 2 days and suddenly stopped. Wrote service an E-Mail a week ago, then reminder. Absolutely zero response nor an ounce of responsibility towards the client, simply a SCAM company, that´s all.

I ordered a pet hair removal taken my money haven’t heard anything since so like to know where my order is. Item £14

I ordered a cat brush on 5/13/25 and as of today, I have not received it. The tracking on 6/26 showed no delivery yet but then on 6/30, it shows delivered on 6/12 which is impossible. I have sent several emails and only get auto generated responses. AVOID THIS SITE! Thankfully the brush was not expensive and I am likely only out $17 but it sure is disappointing.

I ordered 2 'mice', regular updates, then today I get a message to say that they have been 'Returned to Sender' I specifically requested that they be delivered to the local Post Office so no way could they not get access. I am lived that I have been scammed, forgot to check Trustpilot before clicking the purchase button, £16 for bugger all!

purchase made on June 4Th ,money out of account the same day. Merchandise is yet to arrive and today is already June 30th. sent several emails. Keep getting link to track order. Link says no order to track yet.

The item was faulty, cat walked across it and popped straight away and leaked. Was told it was faulty. Have sent several emails some I get answers other none. Was told I would get compensation but wanted a full refund as product no good. Still waiting for something back. No product and out of pocket. Customer service awful answer one email and then dont bother with any more.

They are not an honest company. I was told I was receiving a refund but nothing appeared. Such a shame as I really wanted the item they didn't send me.