CelerypetsReviews of celerypets.com

Order never arrived, no communication from the seller at all, Shopify won't help. Scam.

I received the chair I ordered. There were no instructions on how to assemble it. Lots of parts to put together. I wrote to Celerypets twice and have not heard back from them. Terrible customer service. Do not buy their products. I am going to throw the chair pieces out.

Dreadful cheap and nasty item received in a battered box and broken .. it was supposed to be the cat brush with steam .. complete rip off .. had to send photos of the product when I asked for a refund .. now they have offered me $10 as compensation. .. not much then in ££ .. I said yes coz it was better than nothing .. but yet another email asking if I’m sure I want to accept this ?? Let’s see if it ever arrives in my bank account ..

I never received my order: the flopping lobster. Sent two emails through PayPal- no answer. PayPal has not helped. Ordered in February 2025. Only a 25.00+ total so should have been under the minimum for duty and was a pre-tariff order. PayPal must not want to take the hit🙁

The splashpad for cats, whilst great fun for 24 hours, punctures easily with claws Very disappointing 😞 Waste of money.

I never received my order. I watched the tracking for over a month and it finally said it was delivered but wasn't. I reached out to the company but they never responded. I'm disputing it with the credit card company so we'll see what happens. It looks like from the reviews this is common for them.

Never received my celery pet. A bunch of emails with number of carriers, all bogus. I see they have another CELERY PET on Facebook. Their email is a joke and no phone #.

I never received the item. They said they delivered it through USPS, and that was it. The USPS don't have the tracking number that the seller provided. Bad communication from the seller. I found out that there are many customers who didn't receive it at all.