fraudulent company running on FACEBOOK
fraudulent company running on FACEBOOK! DO NOT BUY THEY DO NOT SEND ANY ITEMS OUT AND GIVE AUTO RESPONSES WITHOUT EVEN READING ANY MESSAGES!!!! 12 days since I paid! and nothing has been sent!!!!
By mike V.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
256 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Celerypets is listed under Pet Stores.
Celerypets (celerypets.com) has 256 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
256 approved reviews, newest moderated first
fraudulent company running on FACEBOOK! DO NOT BUY THEY DO NOT SEND ANY ITEMS OUT AND GIVE AUTO RESPONSES WITHOUT EVEN READING ANY MESSAGES!!!! 12 days since I paid! and nothing has been sent!!!!
By mike V.
Received product it does not work I have not been able to get a refund
By Janie M S.
Finally received products. Not what I ordered. My hand doesn't even fit into one of them. Not fit for purpose. Cheap and nasty. Will definitely be going to get a refund. Don't order from this company. You will definitely regret it.
By Karen W.
Still waiting for my product. I have emailed (since that’s the ONLY way to get information) MANY times because according to the tracking information, the product has been sitting in NY since 4/21. Continue to receive the same auto replies with the tracking number and reassurances that it’s still coming. I’ve requested my money back and have yet to hear anything. WHAT A SCAMMER!!!
By Erin
if I could leave less than one star I would. DO NOT USE this company. It took over a month to deliver a toy that is twenty times cheaper on TEMU. The toy broke within days. I have been complaining and asking for a refund for over six weeks. Communication is appalling, they rarely reply and CBA. I'm now handing this over to my credit card company to pursue these bandits.
By Christian W.
Scammers with automated responses and never received my product. They should be shut down from any advertisements and doing business. Ordered two toys for my daughter’s cat almost three months ago. Pathetic
By Hassa11
Never recd product. It’s been over a month scammers
By Elizabeth B.
Ordered 2 sisal cat chairs. No instructions, have emailed 3 times, no response. I wish I would have read the reviews first!! DO NOT ORDER FROM THIS COMPANY!!!!!
By Jennifer