HORRIBLE
HORRIBLE. SCAM. They never get back to you. Read about so many people not receiving their products.
By Jessica P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
71 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CBD Choice is listed under Pharmacy & Medicine.
CBD Choice (cbdchoice.com) has 71 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
71 approved reviews, newest moderated first
HORRIBLE. SCAM. They never get back to you. Read about so many people not receiving their products.
By Jessica P.
Ordered by never got my item. Had to get a refund from my card company. Don’t bother
By Harry
I'm only giving one star because I can't give zero. This company is a complete scam. Complete, absolute, despicable scam. They took my money, never sent my order, don't return e-mails and their telephone customer service says that they are "closed" at all times of the day. Avoid these losers like the plague.
By Dan
Very disappointed on how long delivery is taking. I ordered 2 products on July 17th, it is now the 28th. I sent a message to customer service via email, had no response. Reason for people ordering cbd is pain,first time giving this co a try and most likely last time. I.C.
By Isabel C.
Ordered my CBD oil via priority mail on July 5th. I inquired about my package on the July 13th. The post office shipping was showing the label had been created but the package had not been received by the post office. They stated they would check the next day to see if the package moved and contact me back and neither of those things happened. I called them back on July 16th. They stated they could not recall the package but they were going to send out a new package. I received a tracking #. The tracking # says it has been stuck at a facility in California (where it shipped from to begin with) for 5 days now. Today is July 23 and I am still waiting on a package that was initially ordered on July 5th.
By Christina Smallwood R.
It’s been nearly two weeks since my “priority package” was shipped and I’m still not in receipt. When I emailed after a label was printed and went nowhere for 4 days,they gave me a story about how their shipping guy screwed up labels and to call in two days..magically, my item moved to the PO the following day but that was the 15th. 2-3 day shipping equals 17-18th. Today is the 22nd. Clearly not two day. Not shipped when indicated. Beginning to wonder if it’s actually CBD. Buy direct from manufacturer, save yourself a headache.
By K N.
Just received my CBD Oil. Originally, I was concerned about a delay in my order. After contacting them, they let me know they too were experiencing a delay and because of it refunded my shipping and offered a complimentary product. I appreciate the extra effort and I got what I needed in time for my vacation. Thank you.
By athena
Not bad value, delivery could have been faster
By Dana