Item was just like advertised
Item was just like advertised. Great customer service and it came right on time.
By Hugo M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
820 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CaveGamers was formed in 2010 with the main focus of repairing Xbox 360s. The infamous Red Ring of Death was a massive issue with these systems, so there was never a shortage of units to repair. Over the years, we evolved from doing repairs and expanded our product selection to a wide variety of video games, systems, and toys. We take pride in the unique nature of the products we carry, the quality of our refurbishment, and the care we show our customers. We hope you find what you are looking for and have a great CaveGamers shopping experience. It has been an honor to have served over 500,000 satisfied customers!
CaveGamers (cavegamers.com) has 820 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
820 approved reviews, newest moderated first
Item was just like advertised. Great customer service and it came right on time.
By Hugo M.
I had a question about an item and received an answer promptly. They offered competitive prices for my collectible and shipping was quick. This was an excellent overall shopping experience.
By Chris
Item came as described, fast shipping!
By Beto
Game did not function after main menu screen.
By Carter P.
Response from CaveGamers· Nov 3, 2025
We're very sorry our testing process missed this error. The customer has already opened a return and we have reached out to see if we're able to improve their experience.
Game cartridges were functional and legitimate, battery on the one was charged, parts were well packaged and delivered on time. Only complaint was that one cartridge had dirty contacts that I didn't initially notice and nearly gave me a heart attack when it wouldn't boot, but cleaning it solved that issue.
By Grant
Great price for what I got and the product was shipped fast
By Hayden
Had a great experience buying from this company. Very nice people. They were quick to get back to me about any questions I had. I am Very happy with the 3DS that I purchased and I will be buying all my retro consoles from them in the future.
By Maxwell A.
Packaging was good. Shipping was prompt. Product was in excellent condition as described.
By Brandon