Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
600 reviews
CaudabeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The premier brand for minimalist and ultra sleek mobile accessories. Minimalist Perfection.
Caudabe (caudabe.com) has 600 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 506 reviews with 5 stars · Clear filters
Terrific products and terrific customer service. I've been a longtime Caudabe user. Their products are top notch. Highly recommended.
By Joe
Response from Caudabe· Mar 4, 2022
Thanks for the awesome review! We take such pride in putting out the best products and providing the best service we possibly can. Really glad to hear you love our stuff so much. :)
***Update 3.3.2022*** Caudabe did in fact make this right! I stand by what I said, they make amazing products... So much that I asked my wife to get me the Caudabe Sheath (Gray) for my iPhone 13 Pro as part of a Christmas wish list and it has held up like new since then. Thanks Caudabe, I will continue to look to you for all my case needs. Ordered a Caudabe Sheath (Gray) case for my iPhone 12 Pro. Didn't like it, reached out to support at their listed email address and a such "Sarah" responded to the email with options about exchanges. No! I want the return address so I can return the case and get my money back. I have emailed a second time and no response. This is poor customer service, no matter how good the product may be it still does not justify poor customer service.
By Cesar O.
Response from Caudabe· Mar 4, 2022
Hi Cesar, thanks for the review. We just recently claimed our TrustPilot profile, so we apologize for the delayed response here. After reviewing our correspondence with you, here's what we found: It looks like you pulled the trigger a bit too fast on this review! :) We actually did send you a return label, you returned the product, and everything has been refunded. But, it seems you wrote this review before giving us the chance to respond. All good though! Our team works to get back to all customers within 1 business day. Sometimes, particularly when order volume is exceedingly high, we can get a bit swamped with the emails. But, rest assured, we'll definitely take care of you as best we can. Thanks so much for your patience. And we won't stop ya if you want to update this review! :)
