Only thing I don’t understand is what…
My experience was a 10 out of 10. Most definitely recommend. I got another pack on the way.
By Tenderly C.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
417 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces.MILLIONS IN TRANSACTIONSOur company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals.FULLY INSUREDEvery shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility.UNPARALLELED QUOTESYou will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge.TENS OF THOUSANDS OF CUSTOMERSCash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.
Cash for Silver USA (cashforsilverusa.com) has 417 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
417 approved reviews, newest moderated first
My experience was a 10 out of 10. Most definitely recommend. I got another pack on the way.
By Tenderly C.
Thank you for your service
By Andrew
Everything went smoothly and for a very fair price paid. Thankyou. I will definitely do business again
By Ian
I sold quite a bit of my silver jewelry and I had a good experience in sending my jewelry to them. The only complaint I had in sending it was I didn’t get updates from FedEx like I was supposed to. So then I worried my box was lost or not getting there. It finally arrived on the 13th. I was contacted by the company. They submitted me my appraisal amount and I was stunned. I know that silver isn’t very much per ounce but I seriously thought I was getting more than what they offered me. It was a lot of jewelry. I guess next time I need to do my homework more and review more companies. Everything went good I just was a little shocked at the appraisal price.
By Jodie W.
Shipping to them was free and the appraisal. And if I didn't accept the offer then returning items was free. But I did accept the offer because it was a good one! It was fast and easy with great communication along the way!
By Frances W.
Response from Cash for Silver USA· Oct 12, 2026
Fast, free, and fair is a pretty wonderful combination, Frances, and we are delighted that Cash for Silver USA delivered on all three! We believe customers should be able to explore the value of their silver without spending money just to get an appraisal or feeling obligated to accept an offer. That is why we make shipping, evaluations, and even return shipping completely free. Of course, the best outcome is when a customer receives an offer they are genuinely happy to accept, so we are especially pleased that you felt the price was a good one! Add in quick service and clear communication throughout the process, and it sounds like everything came together beautifully. Thank you for trusting Cash for Silver USA with your valuables and for taking the time to share such a thoughtful review. We truly appreciate your business and hope to have the pleasure of working with you again!
I just thought 150 grams of sterling silver would have been worth more than 10 dollars 200 would have been more like it. I bought an electric furnace and I'm going to smelt the silver myself. Make sure you send it all back....
By Greg M.
Response from Cash for Silver USA· Oct 12, 2026
We understand your disappointment, Greg, especially when you were expecting a significantly higher amount for your sterling silver. At Cash for Silver USA, we want every customer to feel confident that their items have been carefully evaluated and that they understand the offer they receive. Sterling silver is typically 92.5% pure silver, but the actual value of an item can depend on its verified metal content, weight, and other characteristics. We recognize that the difference between your expectations and the offer was substantial, and we would welcome the opportunity to review the appraisal details with you to clarify how that amount was determined. Most importantly, we respect your decision not to accept the offer. Our return shipping is completely free, and we understand how important it is that your items are returned safely. Thank you for giving us the opportunity to evaluate your silver and for sharing your concerns. We appreciate your feedback and hope we can provide greater clarity regarding your appraisal.
Well I got more than I expected and I had a problem with case app and they helped me out on that, overall I give them 5 stars couldn't be happier with them
By Dave L.
Response from Cash for Silver USA· Oct 12, 2026
Getting more than you expected is always a great surprise, Dave, and we are thrilled that Cash for Silver USA was able to deliver that kind of result! We are equally glad our team was there to help when you ran into an issue with Cash App. We believe great customer service does not end when an offer is accepted. Making sure customers receive their payments and have someone available to help if something goes wrong is just as important. It is wonderful to hear that our team was able to work through the issue with you and make the overall experience such a positive one. Knowing you could not be happier is exactly the kind of feedback that makes our day! Thank you, Dave, for trusting Cash for Silver USA and for sharing your experience. We truly appreciate your business and look forward to working with you again!
I am a first time customer and to be honest I was a little hesitant at first. But, rest assured everything was great. My items were delivered on Monday I received a text saying they were being appraised a hour or so later I received another text with a link letting me know my appraisal was ready to view. I agreed with my amount and within minutes was paid with paypal. You guys have a returning customer!!!
By Angela O.
Response from Cash for Silver USA· Oct 12, 2026
Turning a hesitant first time customer into an enthusiastic returning customer is exactly the kind of experience we love to hear about! At Cash for Silver USA, we understand that sending your valuables to a company you have never worked with before requires a certain amount of trust, so we work hard to earn that confidence from the very beginning. We are delighted that our team kept you informed as soon as your items arrived, completed your appraisal so quickly, and made it easy to review and accept your offer. Having your payment arrive through PayPal within minutes is certainly a wonderful way to finish the experience! We know how important speed, transparency, and reliability are, especially for someone using our service for the first time. Thank you, Angela, for giving us a chance despite your initial hesitation. We truly appreciate your trust and are thrilled to know we have earned a returning customer. We look forward to making your next experience every bit as great!