CashForDiabeticsReviews of cashfordiabetics.com

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The Fair Hearing score

4.3/ 5

Great

1,189 reviews

CashForDiabetics4.3Great

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About CashForDiabetics

Sell your unused diabetic test strips for cash. Top dollar paid for diabetic test strips.

CashForDiabetics (cashfordiabetics.com) has 1,189 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.

Also known as: cashfordiabetics.com
Website: cashfordiabetics.com
Category: Health Equipment
Listed on The Fair Hearing: 2026

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Oct 3, 2024

Unsatisfied customer

First of all, I decided to give this company a chance and I am really disappointed. Other companies I've used in the past not only paid me more then they did but I also have to wait 10 to 15 days for my check to get to me when they got my test strips in two days. I don't understand this process. In an age where most companies are using cash app or pay pal and you get your money in a matter of days after they receive your products and inspect them, having to wait on a check then cash it, which means more money taken from me for check cashing fees, this is really annoying. I can't even get a tracking number from them to see where my check is or when it will be delivered. This is absolutely the first and only time I will sell them my diabetic supplies. I'm very disappointed in this company.

By Tony T.

Response from CashForDiabetics· Oct 3, 2024

Hi Tony, Thank you so much for leaving a review! We do hope that you and others that see this review will take the time to read our response. We must admit that we are saddened and quite shocked by your 1-star review of our service. We must ask if you reviewed any of the information that was provided to you? We see that you will be receiving the FULL payout exactly as promised you would receive given the types of products that you sent and their expiration dates. That was the payout that was listed both on our website and in the information included with your free mail kit. We also paid you in the method that we promised we would pay you (mailing a check). We do not control the prices that we can offer as they are controlled by Big Pharma. We have been in business for years by understanding that simple point. While there may be other businesses that claim to pay more but we pride ourselves on paying exactly what we say we will. Other companies may claim to pay more only to find excuses to pay you a lower amount which just so happens to be the amount that Big Pharma makes us pay. We are surprised that you expected to be paid in any other way than via a check that we mail to you. We emphatically state on our website that we are old fashioned and currently only pay via a physical check. While we are always considering other options. Paypal and others have announced that they will self-report payments on their platform to the IRS which means our customers would potentially have to pay taxes at the end of the year for what they sell to us! We do apologize that you will apparently have to pay fees to cash the check but we do hope you understand that we are not the one charging you the fee. Lastly, we do not have tracking on the checks for a simple reason...it is EXPENSIVE and if we put tracking on the checks then we would be forced to lower the payout for you and everyone else. We can simply check our bank account for free to see if a check has been cashed or not. If it hasn't then we can send a replacement check! Our number one goal will always be to make sure that our customers are PAID for the eligible supplies that they send us. We want our customers coming back to us again and again so it would never do us any good to cheat a customer. Prior to requesting a free mail kit from us you had to check a box confirming that you had reviewed our IMPORTANT INSTRUCTIONS which remind people to review our price list and that we pay via a physical check. We then include that same information in printed format with the free mail kit you requested. The 5th instruction on that paper states you will receive your payment by mail. The 3rd page has our price list which showed that you would be paid $52...the amount that you received. We need to add that we have real customer service agents (no bots or programs) standing by Monday-Friday from 9:00am-8:00pm CST. We have no record of you reaching out with any questions prior to us receiving and issuing payment for the supplies that you sent. We do see that you reached out via LiveChat after we received your products and issued payment. We truly wish you had used that feature prior to sending us your supplies. We would have been happy to explain how much you would be paid and how you would be paid. Considering you were paid the FULL amount exactly as promised and were paid in the matter that we state we pay, we hope that you now see that you were treated honestly, reliably and transparently at every step of the process. We do hope that you will consider changing your review as we did our best to provide you with all of the information necessary prior to requesting a free mail kit from us and again prior to you sending us supplies. We strongly believe that we should not be held at fault because you did not actually review the information we asked you to confirm that you had reviewed.