Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
41 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Casazo is listed under Computers & Phones.
Casazo (casazo.com) has 41 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
41 approved reviews, newest moderated first
CASAZO IS A SCAM Do not purchase anything from these yahoos. They don't fill orders and they don't respond to inquiry emails. Their phone number 904-906-2304 is always busy. This company needs to be reported to authorities in Florida for unethical business practices.
By Garry G.
Casazo.com is not a legitimate company. Your order has been received...your order is on hold because of gateway problem. We will email you when order is processed... It is a fake company and total BS. Why doesn't trustpilot help solve the problem instead of compounding it further? I know...get rid of your survey program and go after the Federal Government who apparently CONTROL the WWW with their rules and laws and make them responsible for the control of fake websites. Don't want EXCUSES, just results!!
By bontheloosegmail.com
Would rate zero if possible. This company will steal your money. I ordered a toy for Christmas that I could not find elsewhere. I received a confirmation email, then no tracking, no shipment, etc. after several weeks. I emailed the company - no response. The toy never arrived. I'm relieved I used a Visa gift card rather than my debit card, so no additional money will be stolen.
By Heidi R.
They did the same thing to me. I ordered a doll for my daughter. I got the email that my order was "on hold" until the charge cleared. 1 week later, nothing...called the number and busy signal. Looked up other reviews and found out they are a total scam. Closed out my card.
By Keri B.
Place an order on 12/17/23 - received confirmation email and then nothing after. It's now 12/27/23 and no order update. Tried to contact company multiple times and get an odd sounding busy signal. Online chat does not work. When you Google Map the address it shows a grocery store for the given address. I have given up and am now canceling my order with my credit card company
By Paul
scam scam scam
By willy
Do not order from this company…had a Christmas present ordered for 2 weeks and they said their system was down and it would come but it didn’t….unhappy grandchild for Christmas…..this company is a scam waiting to happen …call your credit card company and stop payment before it’s to late
By Buster
Scam website, their “24/7” support is a fraud don’t respond to emails and phone # is out of service. Can’t track my order or get status.
By Peggy F.
