Great Experience, will shop again!
I had a great experience shopping with Casas Padel and will definitely be shopping there again. Customer service was very good when one of the items I ordered was out of stock.
By Bharath C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
238 reviews
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Casas Padel is the premier online destination for all your padel needs in the United States. We offer a wide selection of high-quality padel rackets and accessories at affordable prices. Whether you're a seasoned pro or just starting out, we have something for every level of play. Shop now and elevate your padel game.
Casas Padel (casaspadel.com) has 238 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
238 approved reviews, newest moderated first
I had a great experience shopping with Casas Padel and will definitely be shopping there again. Customer service was very good when one of the items I ordered was out of stock.
By Bharath C.
Customer experience effort.- Order wasn´t delivered on the date it was supposed to.- Tried to contact the seller trough the shop app, mail, whatsapp and instagram and didnt recieve an answer.- Couldn´t cancel the order.- After delivery they contacted me to see what was wrong with my purchase.- I appreciate the effort to remend errors.- Custommer experience needs to be upgraded.
By JUAN M D.
Excelente atención de Douglas
By Martin
It's a scam. I bought two racquets and I only received one. Trying to contact with customer service during more than one week through email, whatsapp and website chat but nobody responses. Avoid. Update: After 2 weeks I have just received the second racquet. I'll change my review but customer service is still missing.
By Javier De La F.
You dropped my order at a wrong address and I didn’t recieve it and sent may emails and no response , I need a refund ASAP
By Maged Rania N.
Douglas un fenómeno, excelente servicio, da gusto ir a comprar cuando atiende alguien como el, 5 estrellas.
By Santo A.
Great experience buying at casa paddle. Thanks you dugglas, best salesperson in the dolphin shopping
By Berk
Thanks douglas! Your attention was fantastic!!
By Andres J.