I want to do a return and no one answer…
I want to do a return and no one answer my emails
By Natalia
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
238 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Casas Padel is the premier online destination for all your padel needs in the United States. We offer a wide selection of high-quality padel rackets and accessories at affordable prices. Whether you're a seasoned pro or just starting out, we have something for every level of play. Shop now and elevate your padel game.
Casas Padel (casaspadel.com) has 238 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
238 approved reviews, newest moderated first
I want to do a return and no one answer my emails
By Natalia
I bought a discounted Padel racket and the order was cancelled by the shop after it was confirmed. The message mentioned that the order had been cancelled at my request, which is untrue.
By José M.
Good deal and fast shipping
By TF
Whatever you do. Do not. I repeat do not order anything from this website. They are unresponsive to emails, texts, WhatsApp’s, online forms. This is by far the worst customer service and experience I have ever received from any online retailer, ever. Bar none. Do not buy anything from this place. Complete joke of a business.
By Porter D.
The worst experience that i have had. They do not respect the delivery time and delay in answering . I strongly do not recommend to buy in this store. Waiting for refund
By Luiz Fernando V.
Las raquetas fueron las que pedí. Llegó el día indicada y con la protección debida para que no se dañe. Excelente trabajo
By Luis M.
Everything Ok
By Sara A.
No he recibido mi pedido . Mucho mienten
By Intercargo Air L.