Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
546 reviews
CASAINCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
546 approved reviews, newest moderated first
Great selection even better prices!!!
By Eddie P.
Response from CASAINC· Nov 16, 2023
Thank you very much for your praise. We are committed to delivering superior products and services to our users. Feel free to revisit our website anytime. Best regards, CASA Inc.
Quick and easy
By Eric J.
Response from CASAINC· Dec 14, 2023
Thank you for your brief but positive feedback! We're glad to hear that your experience with us was quick and easy. If you have any further comments, questions, or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you again in the future!
Great quality product, sturdy, well made and it looks great in our backyard, I am definitely buyind more of those umbrellas for my backyard. CASAINC was quick to respond to my questions and they definitely care about their customers. I am very pleased with mt purchase.
By ESTRELLA V.
Response from CASAINC· Nov 16, 2023
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer. We agree, Our customer team is the gem of our organization, always prioritizing attentive service to our customers. We look forward to working with you again in the future!
Fast shipping. Excellent quality.
By S D.
Response from CASAINC· Nov 16, 2023
Thank you for taking the time to let us know about your positive experience, Customer. Your feedback is valuable, and it motivates us to continually provide excellent service. We're excited about the possibility of assisting you in the future!
DO NOT BUY!!! We are very upset after purchasing the 3 way shower valve, 6 body spray, rainfall, and handheld system. Ever since the house was newly built not even 8 months ago with this installed (beautiful tile work installed in shower) we are forced to remove the tile and replace the valve with an entire new set up. We have argued with the company over email and they sent “replacement” parts that never helped. Very upset and will never buy anything from them again.
By Alex S.
Response from CASAINC· Nov 16, 2023
Dear customer, Thank you for taking the time to leave your valuable review. We understand your frustration and sincerely apologize for any inconvenience caused. Please accept our heartfelt apologies. Please contact our customer service through email or phone, and we will promptly assist you in finding a suitable solution for your case. Email: [email protected] Call us (9 AM - 8 PM EST): +1 888-257-3857 CASAINC Support Team.
Great product. Easy to use. Decent price.
By Mary A.
Response from CASAINC· Nov 16, 2023
Thank you for taking the time to let us know about your positive experience, Customer. Your feedback is valuable, and it motivates us to continually provide excellent service. We're excited about the possibility of assisting you in the future!
I love the product and your customer service. So much so that I bought two umbrellas. I teach Pickleball at a private rental community. Sometimes I have 15 to 20 people on the court and they need shade and your umbrellas are the perfect fit.
By Mark S.
Response from CASAINC· Nov 16, 2023
Thank you for taking the time to let us know about your positive experience, Customer. Your feedback is valuable, and it motivates us to continually provide excellent service. We're excited about the possibility of assisting you in the future!
Easy to order and it came quickly looks great enjoying the shade when I want it. Had to get help puting it together. Looks great thank you will order again since I have no trees in my yard and we love being outside happy in DE
By Gale D.
Response from CASAINC· Nov 16, 2023
Thank you for taking the time to let us know about your positive experience, Customer. Your feedback is valuable, and it motivates us to continually provide excellent service. We're excited about the possibility of assisting you in the future!
