Responsive
Responsive - Great Communication
By MJS
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
546 approved reviews, newest moderated first
Responsive - Great Communication
By MJS
The umbrella is amazing, great quality and works exactly as it is described. Provides shade to a large area and looks stylish. Had a question and contacted Customer Service, they were very responsive and helpful. I live in Florida this is a must have!!!!
By Kerri
It has not been delivered yet.
By Jennifer H.
Easy to contact, and customer service was very responsive.
By Michael G.
I have been trying to get a warranty replacement for an urgent leaking faucet. The customer service email is non existent and bounces back, the phone number is never answered and finally someone calls you back from their personal cell phone. They email you from their personal gmail. This company is not legit. They have not filled my warranty claim and I'm really regretting my decision to purchase this brand.
By Melissa
I love the product, it is beautiful and the quality is incredible I love it 😍😍😍
By Consumer
It is all good.
By Brian T.
3rd item purchased happy with first 2 so far 👍👊
By Robert M.