Waterfall kitchen faucet
Item was just as I expected and beautiful
By Arhlene H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
546 approved reviews, newest moderated first
Item was just as I expected and beautiful
By Arhlene H.
I really like the product. It looks great now that it's installed. In addition, I had questions and contacted the company. They were so responsive and polite. My problem was solved immediately.
By Nancy
We bought a shower system two years ago and have absolutely loved it. We originally had a hard time finding a system that included a tub spout, shower head, and wand at local retailers. We were very happy to have found CASAINC when we did. Easy install and great quality.
By GMac
Response from CASAINC· Dec 10, 2024
Dear Customer, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you've been enjoying your shower system over the past two years and that it met your needs. If you have any further thoughts or need assistance in the future, please don't hesitate to reach out. Your support means a lot to us, and we look forward to serving you again! Sincerely, CASAINC Support Team Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST)
Canned responses to emails.
By Keith M.
Response from CASAINC· Dec 10, 2024
Dear Customer, Thank you for taking the time to leave your valuable review. We truly value your feedback and would like to learn more about the issue you encountered so that we can provide the best possible solution. Our customer service team has been informed and will be reaching out to assist you. Please feel free to contact us directly at [[email protected]] with more details about your concerns. We are committed to resolving this for you and appreciate your patience. Your satisfaction means a lot to us, and we look forward to assisting you with any future needs. Feel free to reach out if you have questions or require support. Thank you again for your support! Sincerely, CASAINC Support Team Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST)
Very easy to deal with and responsive
By Gary L.
This is a great looking shower/tub unit! While it is a little more complex to install, than your standard off the shelf unit, it makes the shower/tub are look WAY more professional! I recommend reading the instructions a few times, and you'll figure it out. There customer service was very helpful and had quick responses to my emails. I would definitely buy from them again.
By James H.
The faucets seem to be solid
By Mark
Response from CASAINC· Dec 5, 2024
Dear Customer, Thank you for taking the time to leave your valuable review. We're glad to hear that the faucets meet your expectations for quality and feel solid. If you have any additional thoughts or need assistance with your purchase, don’t hesitate to reach out. We appreciate your support and look forward to serving you again! Sincerely, CASAINC Support Team Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST)
Very happy I got my shower jets this system is amazing Very recommended👍🏼
By shlomi M.