Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
430 reviews
CarSureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CarSure helps you protect against unexpected car repair bills by providing the right vehicle service contract based on the customer's needs. Qualifying cars are eligible for anything from basic coverage for major vehicle components like the engine and transmission, to more expansive coverage that would include complicated computer and technology.
CarSure (carsure.com) has 430 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
430 approved reviews, newest moderated first
the sales assoc. were great , i would probally give five stars but i have had to use them knot on wood yet
By Rick
Response from CarSure· Nov 22, 2017
Hi Rick, Thank you for your review. We hope that you will not run into any issues with your vehicle, but if you do, we are here to help. -CarSure Team
very professional
By sidney
Response from CarSure· Nov 22, 2017
Hi Sidney, Thank you for your review. We are very excited to have you as a customer and look forward to keeping your investment protected. Should you have any questions, please don't hesitate to call. -CarSure Team
My initial policy advisor was Mr. Brandon Anderson and he was very polite and informative and clear on the procedures he would take to ensure I get the best coverage possibly. He talked to his supervisor Mr. Rick Ross who approved the diamond coverage that I now will have. Mr. Anderson went above and beyond because he heard my child during our phone call and recommended the 'Activation Savings Program' considering my financial situation and my call was transferred to his supervisor Mr. Ross, who as well went above and beyond for me and helped me get a down payment and monthly payment that I can afford. Mr. Ross was extremely patient as I had to put him on hold several times and did not seem bothered by the occasional holds. Mr. Anderson and Mr. Ross were very friendly and you can tell they enjoy their jobs very much and gave me exceptional service and a wonderful experience, they are two employees you don't want to lose! Thank you Mr. Anderson, Mr. Ross and CarSure!
By Denice R.
Response from CarSure· Nov 22, 2017
Hello Denice, Thank you for your great review. We are happy to hear that you had such a positive experience and that Mr. Anderson and Mr. Ross were able to help you find an option that worked for you and your budget. We will be sure to pass along your kind words. Thanks again for choosing CarSure, we are excited to have you as a customer. -CarSure Team
All my questions were answered as efficiently as possible
By Terrell L.
Response from CarSure· Nov 22, 2017
Hello Mr. Lively, Thank you for reviewing CarSure. We are please to hear that you had a positive experience and that our team was able to answer any questions you have had. Please don't hesitate to reach out should you have any questions. -CarSure Team
Helen was exact in her Communications. And went out of her way to bring my monthly payment down. She also took the time to answer my questions. In a very professional manner thank you
By Joyce Wareham U.
Response from CarSure· Nov 22, 2017
Dear Ms. Urioste, Thank you for taking the time to share your feedback. We understand the importance of getting the best level of coverage, at the best rate and so we are happy to hear that Helen was able to help find a plan that worked for you and your budget. Please let us know if there is anything else you need. -CarSure Team
I was treated very good by Toni and most helpfull. I would do buiss again with her if ever needed again and recommend her and ther company
By Ron P.
Response from CarSure· Nov 22, 2017
Dear Mr. Phillips, Thank you for your feedback. Customer service is very important to us and so we are happy to see that reflected in your experience. Please let us know if there is anything else that we can do. -CarSure Team
They were very courteous and explained everything that I could understand it. I didn't even have to ask any questions.
By Michelle Den B.
Response from CarSure· Nov 22, 2017
Hi Ms. Bleyker, Thank you, we appreciate you taking the time to share your experience. If you do have any questions, please don't hesitate to call. Thanks for choosing CarSure -CarSure Team
Great service no pressure.
By Patricia L.
Response from CarSure· Nov 22, 2017
Hello Ms. Leavell, Thank you for your review. We are very excited to have you as a customer and look forward to keeping your investment protected. Please let us know if there is anything else that you need. -CarSure Team
