Good quality but very high shipping…
Good quality but very high shipping charge.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
323 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Carpet Tile Depot offers a wide range of wholesale carpet tiles, cheap carpet tiles and discount carpet tiles. Shop now for the fine quality carpet tiles.
Carpet Tile Depot (carpettiledepot.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
323 approved reviews, newest moderated first
Good quality but very high shipping charge.
By customer
Other than the cost of getting them delivered, everything went very smoothly. Amount of delivery charge for a small project made it almost not cost-effective. There should be another way for you to get product delivered for less delivery expense. I am in the piano and organ business, and I ship organs across the country, much more reasonable than your shipping tile squares. I am planning on renewing my show room and also some more work at home and would like to have a better way to deliver the tiles. Thank you.
By Scott E K.
I spoke with Jeremy in your sales department numerous times. The first time I supplied him with the style and color of the carpet needed along with the square footage. I called him back the following week to ask about my quote. He said he would check on it and get it to me. I called back the following week and Jeremy was out. I spoke with someone else in the sales department and explained the situation. Also explained to this gentleman that I was concerned that I could not get my quote that I might not ever get my carpet, and maybe I should shop somewhere else for my carpet . The gentleman replied “maybe you should”.
By Gerald
Fast and friendly customer service, easy peasy safe and secure transaction, and FAST shipping too!
By Tom Nulty J.
I really wish I would have known that these carpet tiles I ordered have a pink spray painted edge. They are worthless to me. I think I should be refunded the money. I work hard for my money, and this was a waste of it.
By Kingskitten
I reached out several times but did not hear back from anyone. This is the worst service I have ever received from Carpet Tile. What happened to you all this time around??
By Mrs B.
Best costumer service Sam was very helpful
By Amarildo M.
Excellent pricing and customer service.
By Standard