Disappointed
Disappointed. When I ordered samples, I thought I would actually get full-size tiles as a sample. But I received small squares instead.
By Jen G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
323 reviews
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Carpet Tile Depot offers a wide range of wholesale carpet tiles, cheap carpet tiles and discount carpet tiles. Shop now for the fine quality carpet tiles.
Carpet Tile Depot (carpettiledepot.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
323 approved reviews, newest moderated first
Disappointed. When I ordered samples, I thought I would actually get full-size tiles as a sample. But I received small squares instead.
By Jen G.
There are many, many choices at Carpet Tile Depot, including some medium-green offerings and eco-friendly glue as well. I needed to find something suitably neutral but interesting, that could be shipped quickly. Jeremy helped me three times, by email and by phone. He helped with questions I did and did not know to ask! As as result, I felt confident about my decisions on style and value, the right grade and quantity to order, and the type of adhesive best suited for my project. Be aware that shipping charges can be high (but are fair) due to the weight of these items. Delivery came ahead of schedule, and in these times, that is unusual and something to appreciate. Highly recommend.
By Penny
Excellent customer service. Timely, efficient With great pricing.
By Christopher C.
Nice looking carpet tiles. Excellent shipping. Very good customer service.
By Kevin P.
Prompt shipping reasonable rates!
By Sarah E V.
Ordered 2 sample carpet tiles. Delivered quickly and in good condition. Thanks
By kjghkjh
Shipping methods suck
By Jesus M.
I have received only 3 of 5 samples. the other two samples are still in warehouse per your email (see below). United Parcel Service 1Z72R18R0311162811 United Parcel Service 1Z72R18R0311162473 Please advise on when the samples will be shipped - I need to make a decision for comntractor. Tom
By TomL from M.