Compromise
Summed up in one word; Professionalism Excelent Prices and excelent Costumer Service.
By Audy E Mejia R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
323 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Carpet Tile Depot offers a wide range of wholesale carpet tiles, cheap carpet tiles and discount carpet tiles. Shop now for the fine quality carpet tiles.
Carpet Tile Depot (carpettiledepot.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
323 approved reviews, newest moderated first
Summed up in one word; Professionalism Excelent Prices and excelent Costumer Service.
By Audy E Mejia R.
Wrong color of carpet was sent. I still have not received my glue.
By Richard A.
Easy order process with quick delivery. Tiles were exactly as described.
By Jennifer M.
Only received 2 of the 3 samples requested.
By paula W.
Great product, quick service, fair prices!
By Ernest
Great prices, great support on the ordering side. Thank you!
By Derek F.
Order 4 different samples that were supposed to be 24” squares and only received 3 of the samples and they were only 12” squares. You can not see the whole design if it’s just one corner. I was charged for all 4 at $4 each. Not satisfied with what I received at all. Too small of a sample size to determine pattern.
By David W V.
Response from Carpet Tile Depot· Aug 30, 2021
We do apologize for this issue. We will be sending out the 24"x 24" full tile samples of the Shaw tiles overnight to you for the inconvenience.
At this point, I am not too satisfied with my order for the following reason: a: On August 16, 10 cases of carpeting was ordered and displayed as "in stock" To date, I have not been notified as to the status of this order. Yesterday when checking the status, the message displayed was "in process". b: After being charged $164.72 for shipping and handling, I will still have to pick up the carpeting at a terminal pick-up. You would think that after the high cost for shipping and handling, the carpeting would be delivered directly to this location instead of approximately 10 miles away. Needless to say, Not too happy and not sure if I will use this company again. Sincerely, Bill Bittner.
By William R B.