Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
80 reviews
Carpet One Floor & HomeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
No other flooring store can match the quality, selection and value you'll find at Carpet One Floor & Home. With stunning floor choices in hardwood, ceramic tile, laminate, resilient flooring and carpet, you'll find the perfect look at a low price.
Carpet One Floor & Home (carpetonetulsa.com) has 80 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 14 reviews with 4 stars · Clear filters
they responded to questions and issues very quickly and fixed everything to my satisfaction in a very responseable manner....i would buy from them again with out hesitation.
By HAROLD N.
Response from Carpet One Floor & Home· Feb 8, 2018
Thank you Harold and we look forward to helping you with your future flooring needs!
Lisa, the salesperson at the store, went way beyond what we expected, to help us. She was professional and personable. The reason for four stars and not five, is because of some issues with installation. Our daughter had her whole house done by Carpet One (carpet and tile) and they did an excellent job. The guarantee they have on installation and your satisfaction was all part of our desire to use this company. We would definitely recommend them and use them again.
By DON & SUSAN C.
Response from Carpet One Floor & Home· Dec 1, 2017
Thank you for the review. We're happy to hear that you enjoyed your experience, and we look forward to working with you again!
The men did a great job of laying carpet. However, I did not like the fact that they opened my personal master bathroom closet to put something in there to get it out of the way. I was home and they could have asked, but didn't. If they had damaged the 'collectable' that I had safely stored there, we would have a problem.
By ECCLES, V.
Response from Carpet One Floor & Home· Jun 2, 2017
Thank you for the feedback on your installation. We are also glad their wasn't any damage to your property during the installation. We will speak to the installer about proper etiquette when he is in a customers home. Thank you again for the opportunity to do business with you. We look forward to serving you in the future. Palmer
We were happy with the service and carpet.
By Mary and B.
I was building an addition for my mother, talked to Gina for pricing and even sent samples to my Mom in NJ. It took another year before I placed my order and all went very well!!! IT LOOKS GREAT!!!!
By Alan R.
Due to construction delays, we had a difficult time with scheduling the laying of the carpet. They had to put a lot of extra effort into getting the carpet installed when we needed it to be done. During this time, their attitude was always positive.
By Don G.
We wanted carpet angled towards living room layers told us they didn't have enough carpet but when they were done there was a 4x10 piece left so we never mAde them change it
By Steven & Shirley C.
Good work, finished in less than a day
By Betty B.
Response from Carpet One Floor & Home· Jun 15, 2016
Hi Betty, thanks for the great feedback! We're happy to hear you had a good experience working with us.
