Carpet One Floor and HomeReviews of carpetone.com

I would like to recommend Carpet One and Flooring in Mentor, Ohio. We compared different stores, and our final decision was Carpet One. We had an excellent salesperson. She went above and beyond to help us decide on different carpets, colors textures. We followed the rules of the warranty. Just as we were told. Carpet One stood behind their product and our carpet was showing wear for such a short period of time. We enquired and they put a claim through and last week we got our new replacement carpet installed. Their installers are all very friendly, professional and very knowledgeable individuals. Thank you so much. Carpet One.

I had 5 homes in the past years This is the best install and service I ever had Moved furniture installed carpet 3 br Was perfect never use anyone else These guys are AAA IM VERY PECKY Recommend

I wanted to replace the nasty carpet in my bedrooms with the same beautiful flooring in my living/dining/kitchen. Rob, the most patient sales guy ever, was actually able to track it down under its new name! Luis and Elvis did a great installation job. And the zero interest for up to 3 years made it a no brainer! Just wish I had done it sooner!

Sam at Liberty Lake couldn’t have been more helpful. She guided me to different selections and helped pull my “look” together. I am so happy with how it turned out. Any questions were answered quick and professionally. I am so glad I went to Floor and Home.

Review for CarpetOne in Gainesville Florida. If I could rate this CarpetOne at 10 stars I would…. Their motto is “We are here to help,” and they sure did. On 8/25/23 my father had a toilet supply line pipe burst from the wall and it flooded his floors in almost all rooms of his home. After waiting three weeks for the adjuster to come out and assess the damages, after water mitigation was complete, we headed out to Carpet One because that is where his vinyl and carpet were originally purchased from. The adjuster based his damage costs at standard priced vinyl and standard carpet and pad replacement pricing. We finally received the detailed list from his insurance company and first check paid from the insurance claim. The amounts of estimate pricing sure seemed surprisingly low to us, even the depreciated values. (My dad has 100% current replacement cost mind you). We took the room measurements, a piece of both the damaged carpet and damaged vinyl to Michelle (the nicest sales lady on the planet) for her to go over replacement estimated costs. Michelle came out to the house and remeasured the rooms to be sure the adjuster measured correctly. She immediately recognized how the adjuster had low balled my father for standard carpeting, pad and vinyl. She stated that these estimates were for materials generally put in low cost HUD apartment housing. My dad was at a loss for words how to handle this situation with the insurance company. Although he was grateful for the amount of claim monies already paid out to him, he surely did not want to call the adjuster and demand more money nor upset them. Michelle then recommended we call our adjuster to explain that his original flooring was not standard in his home. My father is not one to demand or argue, but yet he wanted to replace flooring with exact same quality that was previously originally installed He asked Michelle if she would be willing to call his adjuster and explain why things needed to be upgraded from the original claim and payment. She very graciously agreed and told us more people need to stand up for their rights and not to just accept the first claim amount. The adjuster had Michelle fax a new estimate in which they reviewed and processed an additional amount of money to cover the equal quality costs for new flooring. We (my dad and I) would like to express many many thanks to Michelle, our saleslady, Maggie, her supervisor and Diane, who set up ordering flooring and installation appointments. The flooring materials arrived within one week. The installation was set up a week later. Today (11/17/23) I had a chance to view the new flooring and I must admit, it looks beautiful! Julio was very very nice upon delivery of the flooring. The installers, Frankie and Louis did a remarkable job, completing the job in two long working days. This company is remarkable and I will never give my business to another company in Gainesville Florida.

I am very happy with Whitmore Carpet/Carpet One. The sales staff was very helpful and knowledgeable and the installation was perfect and completed in just half a day. I would use them again for certain.

My experience with Carpet One in Spartanburg , SC was fantastic. Peton greeted us in the store, helped us with the flooring we wanted. Came out thta day and did the measurements, and I had an estimate within 24 hours. Matthew and his team showed up right on scheduled time to lay flooring, him and his team were great, non-stop work with a beautiful results. I will definitely be using Carpet One in Spartanburg, SC again.

I recently had my entire townhome done by Empire Carpet & blinds on McMullen Creek in Charlotte They did a great job of installing carpet & vinyl floors & the manager, Randy, also did our kitchen window treatment & bedroom blinds He was very professional, honest & a lot of help I would recommend them to everyone I used Empire because they had done a good job on our home for many years Thanks Randy Pat O'Connor