Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
135 reviews
Carpet One Floor & HomeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Carpet One Floor & Home® offers the largest selection of carpeting, hardwood, laminate flooring, tile floors, vinyl planks and vinyl tile, area rugs, mattresses, pillows, and more.
Carpet One Floor & Home (carpet1floors.com) has 135 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 99 reviews with 5 stars · Clear filters
Everything went smoothly! Everyone was super nice. Will definitely use them again!
By Julie
Response from Carpet One Floor & Home· May 8, 2017
We appreciate the feedback and review and hope you enjoy your new floors for years to come, Julie!
Work was done on time and to perfection. From choosing a carpet and pad to installation!
By Dennis & R.
Response from Carpet One Floor & Home· May 4, 2017
Hi Dennis & Rose, thank you so much for taking the time to leave a great review!
We had a wonderful experience the 2 men that install our carpet were very professional and easy to work with. The scheduling of a convenient time was easy. The whole experience was good and the carpet is just what we wanted and expected. The process is tedious to pack up everything but well worth it and help us clean things out and discard things that should have been discarded years ago.
By Susan & D.
Response from Carpet One Floor & Home· Apr 21, 2017
Hi Susan & David, we're so happy to hear you enjoyed your experience with us and that you're loving your new flooring. Thank you so much for the compliments to our team and for trusting us with your flooring needs. We look forward to working with you again soon!
Good place to go for carpet. Salesperson, estimator and installers were great.
By Bob & E.
Response from Carpet One Floor & Home· Apr 18, 2017
Hi Bob & Ellen, thank you for the great review! We look forward to working with you again on future projects.
Steve, the Installer and John, the Salesperson made all the difference!
By Bill
Response from Carpet One Floor & Home· Apr 11, 2017
Bill, thank you so much for the review! We're happy to hear that you had a great experience with our team. We know you will love your new floor and can’t wait to work with you again!
the in-store team was very good to work with and very diligent in figuring out the best way to lay my carpet out to avoid too many seams (John - CP store). The installation team was very hard working and did a great job. The carpet looks great.
By Rebecca
Response from Carpet One Floor & Home· Mar 29, 2017
Hi Rebecca, thank you for your kind words! We hope you enjoy your new floor for years to come!
Excellent service, quality and workmanship. No pressure from salespersons (I had Russell in Latham, NY store) whom I highly recommend. Thank you Carpet One Floor & Home, I am very pleased.
By Bonnie
Response from Carpet One Floor & Home· Mar 29, 2017
We appreciate the great feedback, Bonnie! We hope you enjoy your new floors!
Carpet one installed a custom runner at our home. The installer was on time and courteous. He had to cut and angle the runner on the spot and it looks fantastic.
By Lori
Response from Carpet One Floor & Home· Mar 24, 2017
Hi Lori, thank you for your kind words! We hope you enjoy your new floor for years to come!
