Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
135 reviews
Carpet One Floor & HomeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Carpet One Floor & Home® offers the largest selection of carpeting, hardwood, laminate flooring, tile floors, vinyl planks and vinyl tile, area rugs, mattresses, pillows, and more.
Carpet One Floor & Home (carpet1floors.com) has 135 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 99 reviews with 5 stars · Clear filters
We love our stair runner Carpet One had the best selection we reviewed. Process of buying to installation was great.
By Noreen & K.
Response from Carpet One Floor & Home· Dec 14, 2016
We're so happy to hear you're happy, Noreen & Keith! Thanks so much for the great review.
I was very happy with the service and the install
By Sarah
Response from Carpet One Floor & Home· Dec 6, 2016
Hi Sarah, we are so happy to hear that you enjoyed your service and installation with us. We appreciate the positive feedback.
All work was done quickly, on time, and professionally. Sales and Installation staff did an excellent job.
By Donna & B.
Response from Carpet One Floor & Home· Dec 6, 2016
Hi there, thank you so much for taking the time to share your experience with us. We are so pleased to hear that our sales and installation team led you on a wonderful experience! We hope to work with you again one day.
Sales, logistics, and installation were all professional, would absolutely recommend!
By Robert & M.
Response from Carpet One Floor & Home· Sep 1, 2016
Thanks for the wonderful review, Robert & Marylou! It is always our goal to provide excellent customer care from service to installation and we are so happy to hear that our team exceeded expectations! We appreciate your recommendation and we hope to work with you again in the future!
The carpet purchase and installation was professional We are very happy with the service.
By Fcy
Response from Carpet One Floor & Home· Aug 22, 2016
Thank you for the your wonderful feedback! We're so happy to hear you enjoyed working with our team and we hope to work with you again soon!
Greg Taylor did an excellent job in providing an overview on product choices. He worked with me for a very competitive proposal. The installation team was outstanding! From start to finish....Carpet One did an outstanding job!
By Paul M.
Response from Carpet One Floor & Home· Aug 11, 2016
Hi Paul, we're so happy to hear you had an outstanding experience with us and we appreciate the compliments to Greg! Thanks for shopping with us and we hope you're enjoying your new flooring.
Great team both professional and super neat. Clearly knew what they were doing and I would love to hire them in the future!
By Sabrina
Response from Carpet One Floor & Home· Aug 4, 2016
Thank you for the kind words, Sabrina! We're so happy to hear you enjoyed your experience with us and we hope to work with you again one day.
Picking out my carpet wasn't as stressful as expected due to the sales staff listening to what I needed. The installer was detailed, knowledgeable, friendly. Due to the incorrect carpet getting delivered the installer went well above what was expected to correct the issue.
By Deborah
Response from Carpet One Floor & Home· Aug 1, 2016
We appreciate the time you took to provide us with this feedback. We are so happy to hear that our team led you on an excellent experience with us. We really appreciate your kind words and we'll be sure to pass them along to the team.
