Carolina Carports and Metal BuildingsReviews of carolinacarportsinc.com

First of all, the carport is great and the install crew was great. Here's the big issue - I waited patiently almost 3 months for my carport. They called and we scheduled an install date. I took the day off, had the site clear, power ready and everything. They showed up with the wrong building and tried to convince me to take it over the one I ordered. I sent them away. I didn't get a follow up call so I called them the next day. They said it would be at least 2 more months before I got the building I ordered and I would get another call to schedule again. So, I waited patiently again. About a month and a half later, a crew was in my driveway at 7am as I was heading out to work. No call to schedule, site wasn't cleared for them, and I didn't have the cash on hand like the first time because I wasn't notified to prep for any of this. I had the install guys help me push cars out of the way so they could get to work and paid with a card so I could get to my job. I called and got no answer. They called for a follow up on the install at the end of the day. I explained that no one had scheduled this install and I was not only unprepared but late to work. They said they would wave the 2% fee for using a card for the trouble and then sent me a receipt for the full amount charged, including the card fee. Never again with this company.

Took almost 3 months to get here then when they are scheduled to be here finally the weather is bad so they reschedule. No biggie, I understand that part. But the next week it’s been sunny and they no call/no show after I take a days PTO thinking they are coming. 2 days go by and they call and say they will be here this evening. Well bad weather is moving in now so I guess they will reschedule and disappear again. Make sure you pay with credit card so you can dispute it like I’m doing. These people SUCK!!

Caroilina Carports gave me delivery date, so I drove 4 hours and took a day off work to meet them at my other property. No show, no call, so I called several times. I finally got ahold a someone, they said they would be out in 2 days they were running behind. Second 4 hour trip and a day off work with no pay and another no show and no call. Worst company I have ever done business with in my life. I would not recommend this company for anything unless you got time and money to waste!!!!!!

Carolina carports is also the delivery and installer for Alans Factory Outlet. I ordered in April 2026 and Carolina Carports has come up with excuse after excuse and repeatedly rescheduled me. Here it is the middle of July and I have still not gotten my carport. And they just called today and said due to rain they were going to have to reschedule again, of course another 2 weeks out, so I had enough of the excuses and canceled my order and went with another company. I read reviews of one woman that has been waiting since October of 2025 and still hasn't gotten hers. Carolina Carports is very bad at logistics and scheduling. I DO NOT RECOMMEND THEM, if you want you order anytime soon. If you want to wait months then be my guest. Worst Company I have ever dealt with.

We contacted Carolina Carports on April 6th, 2026 after waiting on another carport company in NC for 3 months and nothing. After contactin CC we were given the prices of the puchase we wanted make and it was much better than the previous seller. We were told it would be appoximately 6 to 8 weeks to get the carport cut and ready and that we would get a call from the contractor when ready. We called the middle of June and they told us it should be installed on July 1st. We did get it done on July 2nd because of the hot weather. It is much better than the one we had installed 30 years ago and is well worth the wait. The installers were great and it was completed in an hour or so. I am really happy with our purchase. I would definitely contact them again in the future. Thanks again Carolina Carports. Fran and Cornel Leslie

****USE AT YOUT OWN RISK**** I pre-order a building through Alan's Factory who uses Carolina Carports for the installation. Once the process was completed with Alans, which was smooth, everything went downhill. Carolina Carports out of my entirety of my life is the most unprofessional, non transparent company/business I have ever had to deal with. From emails to phone calls the communication AWFUL. I called a total of four times and each time I was put on hold for a MINIMUM of 20 minutes, NO EXAGGERATION! I ultimately resulted back to Alans due to Carolina Carports lack of communication with Carolina Carports being cc'd in all email threads and to this day they have still yet to respond or even try justify the extreme lack of professionalism. Subsequently, I ended up getting my money back and went with a more reputable company. Again, use at your own risk but I HIGHLY RECOMMEND DO NOT PUT yourself through the headache and aggravation especially when you're giving them your money only to be treated worse than poorly.

Carolina Carports do the installation for Alans Factory Outlet. The communication with scheduling is almost non-existent. I was rescheduled twice and still waiting on a date for a third time. They don't seem to care about the needs of the customer and you'll pretty much get your install WHEN THEY SAY YOU WILL! They'll tell you the installers work until dark, but that is not true. He was 10 miles from me and called at 5pm and said they wouldn't make it. Scheduling management doesn't care and won't make any effort to get to you as soon as possible. You're pretty much at their mercy and a 12 week wait is pretty much standard, if they get it then.

I purchased an 20x25x11 carport in july 2025, company did call for installation date of august 2025, after being told 12 week lead time. My contractor hadn't showed up just yet, rescheduled, another attempt was made in December 2025 in the middle of a snowstorm, of course, no install. No other attempts to reschedule as it is now june 2026. I called in april 2026, was told it would be in may 2026, may has now come and gone. Still waiting on install, it has now been 11 months since purchase, still waiting