Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,522 reviews
CarewellSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,522 approved reviews, newest moderated first
Excellent service from professional and courteous team members!
By BWG
Response from Carewell· Mar 25, 2024
We're delighted to hear about your excellent experience with our team members! Professionalism and courtesy are hallmarks of our service, and we're thrilled that our team delivered on those promises. Thank you for choosing Carewell!
I place my orders by telephone and pay for them over the phone and the representatives are always so friendly and professional. I truly appreciate the compassionate care and customer service I receive from Carewell. My orders arrive in the quickest of time too.
By Jeannette
Response from Carewell· Mar 25, 2024
Thank you so much for your heartwarming review! It truly brightens our day to know that you appreciate the compassionate care and professionalism of our phone representatives. We strive to make the phone ordering process as convenient and friendly as possible, and we're delighted to hear we're achieving that for you. We especially appreciate your kind words about our fast delivery times. We understand how important it is to receive your medical supplies quickly, and we work hard to ensure prompt and efficient service. Thank you for choosing Carewell!
top notch products speedy service
By Terry B.
Response from Carewell· Mar 25, 2024
We're thrilled to hear you had a great experience with Carewell! Thank you for recognizing our efforts!
I am a first time shopper @ Carewell, although I have purchased their products at other retailers at higher prices and slower shipping. I will definitely be returning and recommending Carewell.
By Sunglass E.
Response from Carewell· Mar 25, 2024
Welcome to Carewell! We're so glad you decided to give us a try, and even happier to hear that you've had a positive first experience. We strive to offer our customers competitive prices and efficient delivery, so we're thrilled to hear we delivered on both fronts!
Michelle was so nice and friendly and so helpful and was able to give me a coupon which helped tremendously
By Velma H.
Response from Carewell· Mar 25, 2024
Thank you for your fantastic review! We're so happy to hear that Michelle provided you with such a positive experience. We will definitely be sure to pass your kind words on to Michelle. She will be thrilled to know that her efforts made such a big difference in your shopping experience.
Excellent service I needed to change the timing on a reoccurring order and they were most helpful and very accommodating. Excellent company to do business with I would recommend them.
By Keith B.
Response from Carewell· Mar 21, 2024
We're so glad to hear your recent experience with changing your recurring order timing was excellent! Our team is dedicated to providing helpful and accommodating service. Thank you for recommending us – it means a lot!
People are very efficient and honest and comply with ally requests and when I have a problem they see my side and make the solution make it better no more problem good co Happy Easter to you and your familyma
By Eleanor W.
Response from Carewell· Mar 21, 2024
We're thrilled to hear about your positive experience with our team! Their efficiency, honesty, and commitment to resolving issues are what we strive for. Thank you for mentioning their willingness to see your side and find solutions!
Auto refill was convenient. Great product.
By Terri G.
Response from Carewell· Mar 21, 2024
We're so glad you found the autoship convenient and love the product! Thanks for the review!"
