Always a great experience talking with…
Always a great experience talking with the folks at Carewell. Everyone is always so friendly and helpful! And the price of the products are usually the most reasonable I have found!
By Chris
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,522 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,522 approved reviews, newest moderated first
Always a great experience talking with the folks at Carewell. Everyone is always so friendly and helpful! And the price of the products are usually the most reasonable I have found!
By Chris
They are very kind & helpful when you need to know which kind will best suit my needs,& willingly to speak to you on telephone instead of speaking to computers that is very friendly
By Bernard Owen C.
I had purchased a case of Instant hot packs along with another item. When squeezing the hot pack to initiate the heat it would not initialize. This happened with quite a number of them. When i was able to Initialize some of them they were really hot and lasted for a long long time which was great. The packs were very large making it a better experience. However I called carewell and explained the situation and the representative was wonderful and said she would send me a new case and I would receive it in approximately two days. Thank you Carewell for your quick and courteous response. I will order more products from Carewell because they are a legit company whose service is outstanding.
By EMal
Great company to order from they had exactly what I wanted
By me C.
I appreciate all the time that it took to get my order in & the many times you had to try to have it go through. Thanks so much for the extra mile you went!!
By Micki
Carewell was great 👍🏾 to all the staff I would let them take care of me anytime
By Louise
Very timely and everything taken care of speedily
By Victoria G.
I love Carewell! The customer service is excellent. I highly recommend Carewell for their variety of products & their exceptional customer service.
By Sherry P.