Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,522 reviews
CarewellSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,522 approved reviews, newest moderated first
Customer service couldn’t be better.
By Gordon
Response from Carewell· May 18, 2023
Thank you so much for taking the time to share your positive experience with our company. We are delighted to hear that you had a good experience! Thank you for placing your trust in us and for allowing us to be of service to you. We greatly appreciate your business and look forward to continuing to serve you in the future.
Speak with reps on the phone or message service for excellent advice on best product for your or loved one's particular issues. Also fair pricing, returns, credits.
By Amy R.
Response from Carewell· May 18, 2023
Thank you so much for taking the time to share your positive experience with our company. We are delighted to hear that you had a good experience with our service and that our customer service team was able to assist you in a helpful manner. Thank you for placing your trust in us and for allowing us to be of service to you. We greatly appreciate your business and look forward to continuing to serve you in the future.
Carewell is a courteous and friendly company who, most importantly, is professional and yet very personally involved with their customers. I always feel well cared for and supported by their agents. Thank you Carewell !
By LaDena B.
Response from Carewell· May 18, 2023
Thank you so much for taking the time to share your positive experience with our company. We are delighted to hear that you had a good experience! Thank you for placing your trust in us and for allowing us to be of service to you. We greatly appreciate your business and look forward to continuing to serve you in the future.
Every time I call everyone were very professional and courteous I will always buy from y’all
By Charles M.
Response from Carewell· May 18, 2023
Thank you so much for taking the time to share your positive experience with our company. We are delighted to hear that you had a good experience with our service and that our customer service team was able to assist you in a helpful manner. Thank you for placing your trust in us and for allowing us to be of service to you. We greatly appreciate your business and look forward to continuing to serve you in the future.
Great customer service. Readily available and very helpful with order relating to sizing issues.
By CB
Response from Carewell· May 18, 2023
Thank you so much for taking the time to share your positive experience with our company. We are delighted to hear that you had a good experience! Thank you for placing your trust in us and for allowing us to be of service to you. We greatly appreciate your business and look forward to continuing to serve you in the future.
Lots of options as to product brands, subscription discounts and sales. They also have a chat option for any questions you may have. Glad I found them!
By Consumer
Response from Carewell· May 18, 2023
Thank you so much for taking the time to share your positive experience with our company. We are delighted to hear that you had a good experience! Thank you for placing your trust in us and for allowing us to be of service to you. We greatly appreciate your business and look forward to continuing to serve you in the future.
This was my first experience with Carewell and they have proven to be a wonderful company to do business with. Carewell, in their professional and honorable manner, went out of their way to accommodate me and sent, at no additional cost, the lost order that never arrived. They followed up with me via email concerning the missing package (something you don't often experience with big business). Carewell cares about their customers and is a highly reputable company you can feel confident doing business with. Thank you very much - Gina
By Gina
Response from Carewell· May 18, 2023
Thank you so much for taking the time to share your positive experience with our company. We are delighted to hear that you had a good experience with our service and that our customer service team was able to assist you in a helpful manner. Thank you for placing your trust in us and for allowing us to be of service to you. We greatly appreciate your business and look forward to continuing to serve you in the future.
The turnaround time on my order was excellent. I was fortunate that I knew exactly what product I wanted but had been trying to find a local vendor when our original supplier discontinued carrying the product. Our supply was almost exhausted. I placed my order and it was on my doorstep in less than 24 hours. And the price was very reasonable.
By Claire
Response from Carewell· May 18, 2023
Thank you so much for taking the time to share your positive experience with our company. We are delighted to hear that you had a good experience! Thank you for placing your trust in us and for allowing us to be of service to you. We greatly appreciate your business and look forward to continuing to serve you in the future.
