JoEllen did fantastic
JoEllen did fantastic. She was very professional and patient with my parents and had their concerns in mind. They found a really terrific place and my parents are very happy!! Thank you.
By Gregory
Saturday, November 7, 2026 · Customer reviews of US businesses

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CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
4,126 approved reviews, newest moderated first
JoEllen did fantastic. She was very professional and patient with my parents and had their concerns in mind. They found a really terrific place and my parents are very happy!! Thank you.
By Gregory
Very thankful for the help placing my father! Such a huge help
By Lindsay
It was very easy to work with Jordan. He was responsive and had no problem following up on multiple questions. Thanks to his help we found the right place in what can often be a challenging process.
By Jen
Angela Coleman was wonderful beyond words! My aunt was having issues with possible dementia which later was diagnosed for sure, she was in the hospital and deemed unable to live on her own anymore, I was scrambling to figure out where she could go from the hospital when I was referred to her. She spent so much time looking for what would fit our needs and everything fell into place. My aunt was taken there and is still there. I am very grateful for Angela and would highly recommend her to anyone in need!
By Andrea G.
We found ourselves in a very difficult position of finding the right care for our Mother and we didn't have very much time. Eric from CarePatrol was a huge blessing from God. His compassion for our situation and knowledge made the whole process so comfortable and helped us make the best decisions that where not only good for Mom but good for us as well. This is a service that more people need to know is available, it really helps during one of the hardest times helping our aging loved ones.
By Susan
Very helpful
By Olivia
Nikki checked all over to find an assisted living facility in our area that would handle my mother in law’s colostomy bag. When she could not she contacted another care patrol in another county. Melanie was able to find a facility for us. The place is beautiful. We are so grateful for all the help we received from care patrol. Both of the ladies were very helpful and professional. I would definitely recommend their services!
By Susan
Brad Roland provided the insight and guidance I desperately needed to find an assisted living community for my dad, who was coming out of a challenging experience in rehab. He lined up three tours on the day I was available, and it was evident and reassuring that he has good relationships with the facilities we visited. Clearly he was only showing me places he would consider for his own parent, and he helped me weigh the pros and cons of each option. He asked the questions I didn’t think to ask and helped to keep things moving along with great follow up. Now that I know this service exists, I will be recommending Brad any chance I get.
By Jennifer