Great
great organization
By Dan
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
4,126 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
4,126 approved reviews, newest moderated first
great organization
By Dan
Rob was a great help to us. He knows what he is talking about and trustworthy. Easy to work with.
By Kyle
Amy Hedrick was especially caring and full of information to help me Through the process. Thank you, Kay
By Kay W.
This year, my guardian angel came from Care Patrol, and her name is Ruthie!! When we had to make split second decisions on moving my father cross country, Ruthie teamed up with another member of Care Patrol, in a different state, to make this transition smooth. Ruthie, representing Care Patrol, was with us the entire, stressful time. She helped with research and visits to assisted living places, always knowing what questions needed to be asked. Ruthie has addressed EVERY question or concern we have had. And we Have had many!! She has treated us with honesty, respect and with genuine concern for MY well being, as well as my father. Care Patrol is definitely one of those companies, who Is making a huge impact on the way people SHOULD be treated in their stressful endeavor for their loved ones. Ruthie has been out to visit my father since he moved in for a visit and even brought a present! I feel she REALLY cares about us! She is compassionate, kind, smart, funny a great nurse and definitely loves people.Thanks Ruthie and Care Patrol!! My father is safe and happy and you are forever in our hearts! Diane M
By Diane
Victoria was great. She knew exactly which facility should be our top choice and that was the one we picked.
By Jeff
Cindy Evans was very professional and efficient with our quick request. Cindy took my sister Bonny and me to 3 locations for Assisted Living for our brother. We did select one that was very close to Rob's house. WaterFalls. It was great. The owner, Matt, and his son were wonderful. We are very satisfied with the caring service, follow-up and selection of assisted living locations to view the best facilities for Rob. AND.... OUR BROTHER PASSED AWAY IN JUST TEN DAYS after all of this. Everyone was helpful and accommodating with this sad, unexpected change of events!!! from Catonsville, MD
By Kathryn
Heinz is awesome. I have recommended him to a friend.
By Sylvester R.
Paula Sotir (Baltimore) was so helpful is placing our mother into an Assisted Living facility quickly after my father passed away. Our mom has dementia and our dad was assisting in her care. Thank you for your compassion and kindness.
By Robyn, Hope, & S.