Deana helped me when we were in extreme…
Deana helped me when we were in extreme crisis. She located a place that would accept my hard-to-place loved one and reassured me. All things considered, it was a great experience.
By Cynthia
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
4,126 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
4,126 approved reviews, newest moderated first
Deana helped me when we were in extreme crisis. She located a place that would accept my hard-to-place loved one and reassured me. All things considered, it was a great experience.
By Cynthia
Susan was very helpful and kind. We would not have known what faculty best fit our situation without her help. Thank you for your guidance during a difficult time in our family.
By Linda
I have used Care Patrol several times and will continue to call Bruce when I need accurate, up to date information on ALF’s. He listens to the needs of the client and searches out the best options for placement. He follows up to be sure all is going well and will intervene if needed. Care Patrol offers other services and has a wealth of information to assist the most challenging situations. Give them a call, you will be glad you did!
By Debbie
They did a good job
By James/Chris
The representatives I had the pleasure working with were genuine, caring, knowledgeable, and helpful. I will recommend them and the company to friends and family
By Sara
Was great to work with the ladies and get help finding places for my dad
By Kayla
Working with Donna to find a Mom an assisted living home saved us an immense amount of time and stress. Her knowledge of the Directors and nursing staff was invaluable and made the decision deciding which facility would work for mom clear for everyone involved. I highly recommend! Paula
By Paula
I felt that Krista went above and beyond my expectations. She went to visit my father to see in person what type of facility would be best suited for him and followed the whole process while also mediating between the two facilities. They really seem to care about the people they place. I would use them again in a heartbeat.
By Sheila