5 Star service on everything they do.
5 Star service on everything they do.
By Jim
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
4,126 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
4,126 approved reviews, newest moderated first
5 Star service on everything they do.
By Jim
Scott was kind, patient and understanding. His experience and knowledge of the local offerings and our family’s needs made our search pleasant and smooth! Thank you with all our hearts!
By Nancy K.
5 stars is not enough. Care Patrol saved my life; Eric Stein, for his knowledge, help, advice, empathy and humor were invaluable in navigating the morass of Memory Care. My husband is in a facility best suited for him. Highest recommendation for Care Patrol.
By Jane
Response from CarePatrol Franchise Systems· Aug 16, 2019
Jane, thank you for your kind words! Just a note: The Senior Care Consultant's name for Chicago Northshore is Eric Klein, not Eric Stein.
My mom’s situation could not have turned out better thanks to the CarePatrol and MaryAnn Pickle. Mom is adjusting quite nicely to her new “home” and the whole family is so Grateful to MaryAnn.
By John
Shawn and CarePatrol exceeded our expectations.
By Bill
Very pleased with Barbara! She was very considerate, understanding, & compassionate. After talking with her, she knew what I was looking for my husband. She showed me places and I choose the 1st one she showed me. Would recommend Care Patrol to everyone.
By Sue
I was pleased with Theron's advice and support in finding a place for my husband. Am satisfied with High Plains and feel Larry is getting the support and assistance he needs.
By Donna R.
Kevin was extremely knowledgeable of the process of placing our family member into an assisted living. He was a great resource to me and my family during a very difficult and trying time. He was kind, patient and flexible in meeting with us and walking us through the process. As a member of the healthcare field, I was amazed at how much I did not know about the process, but Kevin assisted us through with confidence and empathy. I look forward to working with Care Patrol as we continue through this journey.
By Cindy