Cass was extremely helpful
Cass was extremely helpful, following up throughout the process. I would highly recommend his services to anyone.
By Paul
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
4,126 reviews
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CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
4,126 approved reviews, newest moderated first
Cass was extremely helpful, following up throughout the process. I would highly recommend his services to anyone.
By Paul
Care Patrol did an amazing job from start to finish. They took the time to assess and understand my fathers needs both medically and financially and matched him to a facility that could meet those needs.
By Michael
Nancy McClure goes way beyond the call of duty! She is extremely knowledgeable, caring and compassionate, and highly professional. She made a very difficult time for my mother, family and I both bearable and less frightening. She is honest and will give you good information. I cannot say enough good things about Nancy McClure!
By Patricia
Shane listened to the needs of my mom and our family. She was dedicated to making this very very difficult process work. She did it with kindness and compassion. She was able to find the perfect fit for my mom.
By Kate
Gary worked with us to find the best solution for our situation which was a challenging one since I could not be there and was making decisions remotely for my mother.
By Deborah
CarePatrol was instrumental in helping place my sister with dementia. Could have not placed her without Bonnie’s and Jessica’s help. Thank you to both
By Steven
Diana and nurse were amazing very helpful. The nurses were so kind and gentle with my mom. I can’t thank the Hospice team enough
By Lydia
My mother had a stroke on 8-4-19 and was in the hospital. After realizing that I couldn't bring her home with us any longer, Kaiser immediately notified Care Patrol. That same day an appointment was set up for the next day. When we arrived at Ocean View Homes we were greeted by Alice ( the administer of the home) and Sam Nazh, from( Care Patrol.) We felt like both of them had wings on. We hugged just like they were family. We knew that was the best place for mom. Sam went ahead of us, to Kaiser hospital to get the paper work started, so mom could go the her new home that same day. Alice and Sam wanted to meet my mom, and Alice brought us homemade Pancit what a special treat that was. What a wonderful combination between Care Patrol and Ocean View Homes they share. My mother passed away at the age of 106 year old. Sam and Alice attended my mothers funeral church service. I would recommend Sam and Alice and the entire care givers not only at the home but through Care Patrol. Thanks for the wonderful care you gave my mom during the last month of her life. I will always appreciate the friendship and love we share.
By Vicki