Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,419 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CareLinx connects families with safe, reliable and affordable in-home caregivers for seniors. Get family quality care for up to 50% less than traditional agencies.With more than 100,000 caregivers nationwide, CareLinx will help you find the right caregiver for your family so you can breathe easy. Dedicated Care Advisors will help you match, interview, and hire the best caregiver. Our real-time messaging and personalized Care Plan helps you see what’s happening at home, even when you’re away.The right caregiver is like family. We’re here to help you find that person.
CareLinx (carelinx.com) has 1,419 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,419 approved reviews, newest moderated first
I have really been impressed with help and support from the care giver for my dear Friend. He hasn't had much contact with anyone but myself and his care giver hired though your service. I know he his very happy with the service that is provided and would highly recommend you to anyone in need of in home care.
By JODIE G.
Each CareLinx representative I've corresponded with has been helpful in guiding me through the process, from setting up the account to selecting caregivers for my mother and paying invoices. Thank you!
By Lynne
Carelinx is a great place excellent
By Susan P.
Our caregivers are wonderful. They have become family and are very responsive to our needs. Carelinx as an agency has great folks who help us and check on our girls periodically. The associated financial side, wherein we pay the girls and get tax records, is sometimes sticky but the Carelinx admin people have volunteered to act as go-betweens if we have any more issues. (Issues were not show stoppers, but hassles as we tried to get compiled data to help two of our girls apply for home loans.) If all we did was pay the girls and file tax returns there would be no problems at all. It is always the exception that messes with the rule.
By Rick the son-in-law on behalf of V.
My email was answered the same day I sent it. Then my advisor called me shortly after. He explained what was going on with my caregiver and when I should know if she would return. That was all I needed to know. Thank you caring about me and my mental health.
By Brenda A.
Response from CareLinx· Jan 5, 2021
We are so happy to hear about your experience with CareLinx! Thank you so much!
Your caregivers are excellent and knowledgeable caring oh my goodness Rose Saintfort was the best I wish I could keeping her but due to financial difficulties I have to cut out hours and letting her go she is very knowledgeable ,caring,loving and best cooked ever thank you so much for giving me her as my caregiver.
By Rose S and T.
Response from CareLinx· Jan 5, 2021
We are thrilled to hear about your experience with Rose. We would be more than happy to discuss with you further if you still need care to ensure you and your family are supported. We hope to connect with you very soon!
Very prompt responding to my request for paperwork! Thanks!!!
By Pam
Response from CareLinx· Jan 5, 2021
Thank you very much Pam!
Thank you for being there! We needed help for our mother and CareLinx was the answer! Outstanding customer service. Could not have asked for more. Thank you 😊
By Frank P.
Response from CareLinx· Jan 5, 2021
We are so happy that CareLinx could be of support to you and your mother, thank you!
