Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,419 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CareLinx connects families with safe, reliable and affordable in-home caregivers for seniors. Get family quality care for up to 50% less than traditional agencies.With more than 100,000 caregivers nationwide, CareLinx will help you find the right caregiver for your family so you can breathe easy. Dedicated Care Advisors will help you match, interview, and hire the best caregiver. Our real-time messaging and personalized Care Plan helps you see what’s happening at home, even when you’re away.The right caregiver is like family. We’re here to help you find that person.
CareLinx (carelinx.com) has 1,419 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,419 approved reviews, newest moderated first
Overall this is a good company to work with/through. Some glitches in their automation/database yet always someone to answer the phone when calling in with website problems. No wasted time with useless calls/emails from potential clients. The company gives us the freedom to write our profile, get background checks, and set our fees and schedules. As I mentioned, no wasted time & this is appreciated. Thank you... Annie DuBois
By Anne D.
I am always appreciated for your excellent services. Thank you so much.
By Mihret T.
Nothing happen everything is great
By Romona P.
Everything about Carelinx was amazing! The only thing I would like to add was maybe a little more communication between advisor and myself at the start , where I was not familiar with the order in how things happen and what was next. I would have liked to know that upfront so I would know what to expect. Everything else was perfect! Excellent company.
By Shirlie O.
I like the fact that you me updated every now and then
By Thomas A.
This is great company. Very responsive and resources are excellent.
By Irma R.
I enjoy working for this company.
By Victoria C.
This company lied on me and deactivated my account. I didn’t even work for them the last 3 weeks. They fired me for no reason. I think it’s because I said I got hurt. Or because they ran another background check on me with out my consent. Or it may be because of my race. One of them did mention my race which makes me feel they are racist!!! They say that your client hires and fires you. So why did they let me go?! I didn’t steal, cheat or hurt anyone a reason to get fired. I did nothing at all! I will have a law suit filed. Defamation of character and racism. India Sacramento California there is not multiple accounts I didn’t even give you my last name. I was told because I left a client in the middle of a shift now it’s multiple accounts. I had a different account a while back that I forgot the pass code as you can see only one was active. Please call me to discuss the issue I never even got to speak with anyone. I telling you I was discriminated against. The employer that I didn’t want to go back to was very racist towards me.
By India
Response from CareLinx· Apr 6, 2021
Hi India thank you for your input and we are truly sorry for your experience. We here at CareLinx take any problem, small or large very seriously, and we want to ensure the best outcome is achieved. CareLinx is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and we strive to ensure everyone who is part of the CareLinx family and the entire community we serve is well-taken care of. According to our official records, there is evidence of multiple accounts created and no active time sheets/clock-ins available which is a breach to our Terms of Use. The safety and integrity of the CareLinx community is our top priority and thus we deactivated the multiple accounts that were created to ensure accuracy. If you still need any assistance, we would love to connect with you to discuss any other problems you may have incurred.
