Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
221 reviews
CareboxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Care that's delivered to YOU. That's the promise behind CareBox, a telehealth platform making medically guided weight loss accessible to every American, regardless of socioeconomic background. Patients connect with licensed providers who prescribe personalized GLP-1 treatment plans using semaglutide or tirzepatide, shipped straight to their door. Plans start at $79/month with no long-term commitment. Getting started takes minutes: a 2-minute online intake, a provider review, and if medically appropriate, treatment begins with ongoing clinical support.
Carebox (carebox.org) has 221 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 169 reviews with 5 stars · Clear filters
Ready to get started. Thank you so much.
By Octavia P.
Response from Carebox· Sep 21, 2026
We’re excited to have you getting started with CareBox and appreciate you choosing us to be part of your journey. We’re looking forward to supporting you along the way! If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
Honestly I was furious about the video meeting because i stayed up after working 3rd shift in order to get that meeting... But everything worked out...tysm
By Joanne S.
Response from Carebox· Sep 21, 2026
We completely understand how frustrating it must have been to stay up after working third shift for your video appointment. We’re glad everything worked out in the end and appreciate you giving us the opportunity to make things right. Thank you for choosing CareBox! If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
Received a call back from customer service about my shipment and answered all my questions.
By Robert C.
Response from Carebox· Sep 21, 2026
We’re glad our Customer Service team was able to call you back, answer your questions, and provide the information you needed about your shipment. We appreciate you taking the time to share your experience and choosing CareBox! If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
They were very thorough. I can’t use your services because I had a colon resection!
By Teresa S.
Response from Carebox· Sep 21, 2026
We’re glad to hear our team was thorough and took the time to make sure you had the information you needed. While we’re sorry we weren’t able to provide our services in your situation, we appreciate you taking the time to share your experience with us. We wish you all the best! If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
So far it’s been good just getting my body used to it for now no major issues
By MAYROVI
Response from Carebox· Sep 21, 2026
We’re glad our team was able to reach you right away when the video call was delayed. It’s great to hear things have been going well so far as you get started. We appreciate you choosing CareBox and sharing your experience! If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
I am excited to get started with CareBox. The communication has been wonderful and made me very comfortable. Thank you guys very much.
By Penny G.
Response from Carebox· Sep 21, 2026
We’re so glad to hear the communication has been great and helped you feel comfortable getting started. We’re excited to have you with CareBox and appreciate you taking the time to share your experience! If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
I appreciate everyone for helping me get started in this journey and I am super excited to see the improvements and start this new journey. ☺️
By Shelayne P.
Response from Carebox· Sep 21, 2026
We’re so glad our team has been able to help you get started. We’re excited to be part of your journey and appreciate you choosing CareBox. Wishing you all the best as you get started! If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
Easy to use and they follow up personally asking if you have any questions. They are so helpful! Wonderful customer service!!
By Amanda
Response from Carebox· Sep 21, 2026
We’re glad you found the process easy and appreciated the personal follow-up from our team. We’re always happy to answer questions and make sure you feel supported along the way. Thank you for the kind words about our customer service and for choosing CareBox! If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
