Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
355 reviews
Cardi HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Meet Cardi.Health, the cardiovascular health app that instantly and accurately reacts to your heart condition changes, provides real-time insights and generates doctor reports.
Cardi Health (cardi.health) has 355 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
355 approved reviews, newest moderated first
This app is awesome. You get meal plans, workouts and meal logging. This has been the best app for help with nutrition for heart health and monitoring it.
By Kat A.
Response from Cardi Health· Feb 10, 2026
Hi Kat, Thank you for your wonderful feedback! We’re so glad to hear you’re enjoying the app and finding it helpful for supporting your heart health journey. 😊 Best, Cardi Health Team
Easy to sign up to
By Anne O S.
Response from Cardi Health· Feb 9, 2026
Hi Anne, Thank you for your feedback! We’re glad to hear you found the sign-up process easy. 😊 Best, Cardi Health Team
Be aware of the charges. I have been charged two charges of money for the 6 month period. I kind of knew it was coming but was only expecting 1 charge. first charge $59. Second charge $168.99 on the same time. God knows what the second charge is for, so be careful what you are signing up for. Probably some small print I agreed to. Thats a lot of money for this app, considering your samsung and Apple health apps pretty much do the same thin for free. Anyhow, just be careful, i have seen words like fraudulent when reading reviews as a lot of people have experienced the same thing. i tend to agree. Also, when i try to hit onto subscriptions to leave, it comes up with a error message. Everything else on the website is accessible. Not sure if this is just a coincidence or just part of the scam.
By Jon G.
Response from Cardi Health· Jan 26, 2026
Hi Jon, Thank you for taking the time to share your concerns. We’re sorry to hear about the confusion around the charges and the difficulty you experienced when trying to access the subscription section — we understand how frustrating this can be. Cardi Health subscriptions renew automatically unless cancelled in advance, and in some cases, separate charges may occur if additional services or plans were included. That said, we take reports of unexpected charges and technical errors seriously and want to review exactly what happened in your case. Please contact our support team at [email protected] so we can look into the charges on your account, clarify what they were for, and help you manage or cancel your subscription if needed. If you’ve already reached out, we kindly ask that you reply to the most recent email from our team so we can continue assisting you. Best, Cardi Health Team
Don’t touch this company - when I went to cancel my subscription they charged me £48.88 for nothing. I had never used their service and wanted to cancel and they have never explained the £48.88 cgarge
By Wendy
Response from Cardi Health· Jan 26, 2026
Hi Wendy, Thank you for sharing your experience. We’re sorry to hear about the frustration this has caused and understand how concerning it is when a charge appears unexpectedly. Cardi Health subscriptions renew automatically unless they’re cancelled through the correct platform before the renewal date. How the subscription is managed depends on where it was purchased (via our website, the App Store, or Google Play), and cancellations must be completed on that same platform. Simply deleting the app does not stop billing. That said, if you experienced issues accessing your account or cancelling your subscription, we want to review this properly and explain the charge. Please contact our support team at [email protected], and if you’ve already reached out, we kindly ask that you reply to the most recent email so we can continue assisting you. Best, Cardi Health Team
I too subscribed to Cardi health for a trial period, didn’t see a auto renewal clause and when I received a charge on my CC I tried to stop subscription but I also got an error message and they didn’t have a phone number to call. I find this company very difficult and leaning on fraud. I still can’t stop subscription.
By Jim
Response from Cardi Health· Jan 15, 2026
Hi Jim, Thank you for sharing your experience. We’re sorry to hear about the frustration this has caused and understand how concerning it is when you’re unable to manage a subscription as expected. Cardi Health subscriptions renew automatically unless cancelled before the renewal date, as outlined during sign-up and in our Terms of Service. That said, error messages or technical issues when managing a subscription are not something we take lightly, and we want to review what happened in your case. Please contact our support team directly at [email protected] so we can look into your account, assist with stopping the subscription if needed, and clarify the charges. If you’ve already reached out, we kindly ask that you reply to the most recent email from our team so we can continue assisting you without delay. Best, Cardi Health Team
I signed up for a small sum not realising that the subscription would cost such a lot of money. I never understood the app and was shocked when a large amount of money was taken from my account. I did get a full refund and am relieved that I did. The suprise amount made my bank account go into overdraft. I think they should state up front the actual amount of the subscription
By Caroline
Response from Cardi Health· Jan 12, 2026
Hi Caroline, Thank you for sharing your feedback. We’re sorry to hear about the confusion and stress this situation caused. Subscription pricing and automatic renewals are outlined during sign-up and in our Terms of Service, but we understand how important it is that this information feels clear and upfront. Your comments will be shared with our team as we continue working to improve transparency. If you have any further questions or need assistance, please contact our support team at [email protected]. Best, Cardi Health Team
I really enjoy this app. It helps me to stay on schedule.
By Nishika T.
Response from Cardi Health· Jan 5, 2026
Hi Nishika, Thank you for your feedback! We’re delighted to hear the app is helping you stay on schedule. 😊 Best, Cardi Health Team
I only wanted a trial and took a deal on a two month subscription on 31/10/25 to expire on 31/12/25. When I tried to manage my subscription to close the account on 30/12/25 the app returned an error message. On the same date, Cardi Health processed an automatic recurring charge of £45.86 to my bank. The initial two month deal was £13.89 On emailing them, they cancelled the account on 30/12/25 but still took the £45.86 They say they tell you in T&C you will have a recurring charge. I will be disputing this. The account was closed within the initial period so for Cardi Health to apply automatic renewal knowing I did not want it seems to me to be unlawful.
By Sue R.
Response from Cardi Health· Jan 1, 2026
Hi Sue, Thank you for taking the time to share your experience. We’re sorry to hear about the frustration this situation has caused and understand how concerning unexpected charges can be. Our subscriptions are set to renew automatically unless cancelled before the renewal date, as outlined in our Terms of Service. That said, we take reports of technical issues with managing subscriptions seriously and want to review what happened in your case in detail. Please reach out to our support team at [email protected] so we can look into your account, clarify the charge, and assist you further. If you’ve already been in contact with us, we kindly ask that you reply to the latest email from our team so we can continue reviewing this matter. Best, Cardi Health Team
